Overview
LoyalShops is a company that helps small business owners sell more and build customer loyalty. They offer easy-to-use tools like a points-based loyalty program, help with managing gifts, credits, and exchanges, plus special features for selling live on Facebook with automated helpers to track sales and comments. They also provide texting services to keep you connected with your customers, email marketing, and even custom websites that don’t require tech skills. Everything comes with free trials and plans you can adjust to your needs. Basically, they make it simple for business owners to grow their sales and keep customers coming back.
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The description is based on the official LoyalShops website which clearly outlines their main services in simple terms suitable for consumers and business owners. The summary captures the key offerings like loyalty points, Facebook Live selling helpers, texting and email marketing, and easy website creation, all aimed at helping businesses sell more and build customer loyalty.
How to Get a LoyalShops Refund: Step by Step
If you purchased through LoyalShops direct subscription:
- Log into your LoyalShops account on loyalshops.com.
- Cancel your recurring membership or subscription if it is still active to stop future billing.
- Send an email to support@loyalshops.com.
- In your email, clearly state you canceled your subscription and are requesting a refund.
- Include the email address you use to log into your LoyalShops account in the email.
- Explain that the subscription renewed unexpectedly or was unused to strengthen your refund request.
- Wait for a confirmation email regarding your refund. Processing may take several business days.
If you purchased a card, gift card, or other charges through LoyalShops:
- Check if the purchase was made directly through loyalshops.com or via a third-party platform.
- For direct purchases, email support@loyalshops.com with the purchase details, including order number and date.
- Request a refund citing specific reasons such as non-receipt or errors in billing.
- If purchased via a payment provider like Apple or Google, follow their respective refund request processes, detailed below.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top (your name).
- Select Subscriptions.
- Find the LoyalShops subscription and tap it.
- Tap Report a Problem or navigate to reportaproblem.apple.com on a browser.
- Select the refund option and choose the reason like "Subscription renewed without notice" or "Account was unused." Emphasize these angles to improve refund success.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on your profile icon and go to Payments & subscriptions.
- Select Subscriptions and locate the LoyalShops subscription.
- Tap on it and choose Request Refund or Report a Problem.
- Fill out the form with the refund reason, highlighting if the subscription renewed without your knowledge or was unused.
Tips and Tricks for Getting a LoyalShops Refund
- Be persistent and polite: Consistently follow up with customer support while maintaining a respectful tone to increase chances of success.
- Use clear and precise language: Clearly explain the issue with your purchase, why you want a refund, and include order details.
- Escalate strategically: If initial customer support responses fail, ask to escalate the issue to a supervisor or manager.
- Time your request: Submit refund requests at the beginning or middle of the week and early in the day to avoid backlogs and increase response likelihood.
- Document everything: Keep records of all communications, receipts, and evidence to support your refund claim.
- Leverage social proof: Mentioning you've seen similar refund issues on forums or Reddit can sometimes motivate better service.
- Use direct refund request links: Sometimes refund request forms or links are hidden—find and use these direct links if possible.
- Ask for the refund through their preferred channels: Use any official or hidden forms rather than just email or phone calls for faster processing.
- Avoid aggressive or threatening language: It can backfire and reduce your chances of a successful refund.
- Appeal to their goodwill: Mention if your use case was genuine and you were otherwise satisfied to personalize your request.
Why Do People Request Refunds from LoyalShops
- Items being damaged or defective upon receipt.
- Incorrect items sent to the customer.
- Returns within 7 days of receipt, with items being unworn, unwashed, and with all tags intact and in resaleable condition.
- Items not matching the customer's expectations but still in brand new condition.
- Pro-rated refunds requested for canceled yearly subscriptions.
- Returning full-priced mainline items that meet the return conditions (unworn, unwashed, tags attached).
- Items from special collections needing to be returned quickly (within 3 days) and in original condition.
- No refunds for print placement issues or postal delays.
LoyalShops Refund Script
Script
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Dear LoyalShops Team,
I hope this message finds you well. I am reaching out regarding an issue I experienced with my recent transaction on your website. I noticed an accidental charge on my account that I did not authorize. I believe there might be a mistake in the billing process, and I would like to kindly request a refund for this charge.
I appreciate your attention to this matter and look forward to a prompt resolution.
Thank you for your understanding.
Best regards,
LoyalShops Refund Policy
LoyalShops policy states that paid subscription fees are generally non-refundable, except when required by law. This means that once a subscription fee is paid, it cannot be refunded regardless of the circumstances.
The Easiest Way to Get a LoyalShops Refund
If you’re frustrated trying to get a refund from LoyalShops—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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