Overview
Madrinas.com offers a fun and easy way to enjoy premium coffee and specialty drinks at home. They provide a variety of tasty instant coffee drinks, small batch roasted whole bean coffee, and caffeinated energy drinks called charged refreshers. You can also find different flavored milk teas and fruit teas. Their drinks come in convenient powder form that you mix up yourself, making it simple to enjoy quality and unique flavors whenever you want. They also have cool bundle packs and themed collector’s boxes, plus some branded gear like shaker cups. It’s like having a café experience right in your kitchen!
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The information was taken directly from the madrinas.com homepage and product category descriptions. Customer reviews and product highlights confirm the main offerings include instant coffees, whole bean coffees, charged refresher energy drinks, flavored milk and fruit teas, and bundles. The company emphasizes convenience, quality, and variety, making it a great fit for a casual consumer description.
How to Get a madrinas Refund: Step by Step
If you purchased through madrinas.com direct:
- Prepare the unopened product(s) in original condition with the packing slip.
- Ship the return within 2 weeks of delivery using an insured and traceable method to the provided return address on madrinas.com.
- After shipping, email your order number and tracking information to the Madrinas support team at support@madrinas.com.
- Wait up to 5 business days for the refund to be processed back to your original payment method.
- Note that shipping and handling fees are not refundable and sales/special promotion purchases are ineligible.
If you purchased through Apple subscription:
- Visit reportaproblem.apple.com and sign in with your Apple ID.
- Click "I'd like to" and select "Request a refund."
- Choose the relevant subscription or purchase and select a refund reason such as "Subscription renewed without notice."
- Submit the request and wait 24-48 hours for an update.
- If approved, allow additional time for funds to return to your payment method.
If you purchased through Google Play subscription:
- Go to play.google.com and sign in with the Google Account used for the purchase.
- Click your profile picture at the top right, then select "Payments & subscriptions" followed by "Budget & order history."
- Locate the Madrinas subscription order and click "Report a problem."
- Select the option that best describes your issue and indicate you want a refund.
- Submit the form and wait 1-4 days for a refund decision.
Tips and Tricks for Getting a madrinas Refund
- Act quickly: Initiate refund requests within the first two weeks after delivery to meet unspoken deadlines.
- Use clear and firm language: State your request concisely, including order details, and emphasize that you expect a prompt refund without offering excessive explanation.
- Escalate persistently: If initial customer service responses are inadequate, repeatedly ask to speak with supervisors or managers, and copy multiple contacts if possible.
- Follow up regularly: Send follow-up emails every few days or weekly to keep your refund request active and demonstrate seriousness.
- Leverage timing: Contact customer service early in the week rather than on weekends to avoid delays in processing.
- Document interactions: Keep records of all emails, chats, and communications as proof of your efforts and to support chargeback claims if necessary.
- Be cautious with chargebacks: Consider the potential impact on your ongoing orders before filing a chargeback, especially for large purchases.
- Use community experiences: Reference other user experiences and document common refund problems to support your claim, showing you know the patterns.
- Be polite but assertive: Maintain professionalism to encourage cooperation, but be firm in stating your rights.
Why Do People Request Refunds from madrinas
- Product arrived damaged or defective
- Product unopened and in original condition requirement not met (no refunds for opened products due to food safety reasons)
- Purchased during a sale or special promotion (no refunds or exchanges allowed for these purchases)
- Product purchased directly from madrinas.com is a refund eligibility criterion
- Returns not postmarked within 2 weeks of delivery are generally ineligible
- Incorrect or incomplete shipping address causing return to sender or undeliverable package
- Customer dissatisfaction with customer service
- Product not as expected or ordered (implied reason for returns)
madrinas Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent order. I believe I was accidentally charged for an amount I did not authorize.
I would appreciate your assistance in resolving this matter by processing a refund at your earliest convenience. Thank you for your attention to this issue, and I look forward to your prompt response.
Best regards,
madrinas Refund Policy
Madrinas.com has a refund policy that allows returns on unopened products in original condition within two weeks of delivery. Refunds will be issued to the original payment method, processed within five business days of receiving the return, but shipping and handling costs are not refundable, and no refunds are allowed on sale items or products purchased during promotions.
The Easiest Way to Get a madrinas Refund
If you’re frustrated trying to get a refund from madrinas—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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