Overview
MatureDating.com is a dating website mainly for singles over 40, helping them find new friends, casual dates, or serious relationships. The site uses smart matchmaking to connect people based on shared interests and goals. It's designed to be easy to use, especially for older adults, with features that let users set preferences for the kind of relationships they're looking for. To join, you need to create a profile, upload a photo, and verify your account to make sure everyone is real. It's a great platform for mature people looking for companionship, romance, or friendship in a relaxed and genuine way.
Difficulty
12345678910
Easy Medium Very Hard
The information is directly from the official MatureDating.com site which clearly outlines its target audience (mature singles over 40) and its main services such as matchmaking, relationship variety, ease of use, profile verification, and genuine connections.
How to Get a Mature Dating Refund: Step by Step
If you purchased through MatureDating.com (direct charge):
- Gather your membership details, including account information and payment method used.
- Call MatureDating customer service at 800-961-9835. This is the primary contact number used for addressing billing and refund issues.
- When connected, clearly state that you are requesting a refund for the membership charge. Mention if the subscription was renewed without notice or if the service was unused to increase your chances of refund approval.
- Follow any instructions from the customer service representative and keep a record of the call details and confirmation for your records.
If you purchased through Apple (iTunes or App Store):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID profile at the top.
- Select Subscriptions.
- Find and select the MatureDating subscription.
- Tap Report a Problem or go to reportaproblem.apple.com to file a refund request.
- In your refund request, mention "The subscription renewed without prior notification" or "The account was unused during the billing period" to improve chances of approval.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap the profile icon and select Payments & subscriptions.
- Tap Subscriptions and select your MatureDating subscription.
- Tap Report a problem and choose the reason for your refund request.
- Use messaging like "Subscription renewed unexpectedly" or "I did not use the account during this billing cycle" for better refund success.
Email
The email is not available.
Site
The site is not available.
Tips and Tricks for Getting a Mature Dating Refund
- Act quickly within the first 5 days after the unwanted charge to request a refund.
- Be polite but firm in all communications with customer support.
- Claim accidental or unauthorized purchase as a reason for the refund request to increase success chances.
- Ask for escalation to a supervisor or refund team if the initial support person denies the refund.
- Cancel subscription before requesting refund to show good faith and prevent further charges.
- Contact support during regular business hours for quicker and more attentive responses.
- Document all communications including dates, times, and the names of representatives spoken with.
- Avoid quoting official refund policy verbatim; instead, focus on your personal situation and dissatisfaction.
- Use chargeback with your bank or credit card as a last resort if the company refuses to refund after escalation.
- For app store purchases (Apple/Google Play), use the respective refund request processes through their platforms referencing unwanted renewal or unused services.
- Highlight issues with scam-like activity, fake profiles, or unauthorized billing to support your refund claim.
- Persistent and patient follow-up can help, as some users report refunds after repeated requests.
Why Do People Request Refunds from Mature Dating
- Account/email issues: Some users experience their email no longer recognized or blocked after payment.
- Difficulty canceling subscription: Cancellation links missing, poor customer service response to cancellation requests.
- Refund conditions too demanding: "Guaranteed date" refund requires messaging many members weekly for months, seen as unreasonably difficult to meet.
- Unexpected charges: Automatic billing after trial period, charges from related sites users never joined.
- Scam accusations: Users report fraudulent practices and deceptive charges.
- Fake profiles/staff shills: Complaints about women pretending interest and use of stolen pictures.
- Difficulty communicating with support: Language barriers and poor customer service hinder resolution of issues.
- Refusal to refund: Companies refuse to refund after charging users multiple times.
- Account/profile deletion problems: Users unable to delete or remove profiles causing frustration.
Mature Dating Refund Script
Script
Copy
Dear Mature Dating Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered recently. I noticed an accidental charge on my account that I did not authorize, and it has caused me some dissatisfaction with your service.
I would greatly appreciate your assistance in processing a refund for this charge. Thank you for your understanding, and I look forward to resolving this matter promptly.
Best regards,
[Your Name]
Mature Dating Refund Policy
Maturedating.com evaluates refund requests for unused membership subscriptions on an individual basis, according to their Member Participation Policy. Each request is assessed by their Refund Team, and an administrative fee is applied to all refunds.
The Easiest Way to Get a Mature Dating Refund
If you’re frustrated trying to get a refund from Mature Dating—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
