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Overview
Difficulty
How to Get a mdg Refund: Step by Step
How to Contact mdg
Tips and Tricks for Getting a mdg Refund
Why Do People Request Refunds from mdg
mdg Refund Script
mdg Refund Policy
The Easiest Way to Get a mdg Refund

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How to Get a mdg Refund

The Ultimate Guide to Getting a mdg Refund (mdg.ca)

Angelique. P

Published

June 24, 2025

Updated

July 1, 2025

Overview

MDG is an online store that helps people buy well-known brand electronics, TVs, computers, appliances, furniture, and mattresses at affordable prices. They work closely with suppliers to offer the latest products and have a growing range of items, so there's plenty to choose from. What makes them stand out is their flexible payment plans and consumer financing options, making it easier for customers to buy the things they need without paying all at once.

Difficulty

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The information is directly from the company's official about page on their secure website, describing their main services in simple terms suitable for consumers.

How to Get a mdg Refund: Step by Step

If you purchased through MDG directly:

Call MDG Customer Service at 1-800-906-0976 ext. 352.
Request to cancel your Purchase Benefits Club membership, if not already canceled.
Clearly state that you are requesting a refund for the prorated amount of the current monthly subscription fee because you have canceled the service.
Emphasize that the charge was made for a period after your cancellation date.
If the refund is approved, the refund will be processed back to the original payment method.

How to Contact mdg

Phone

(800) 906-0975

support@mdg.com

Site

https://secure.mdg.com/content/?type=contact

Get help with your refund

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Tips and Tricks for Getting a mdg Refund

Be persistent: Users report that multiple follow-ups increase chances of refund.

Use clear and firm language: State your case clearly and insist on your right to a refund due to specific issues.

Document everything: Keep records of all communications, payments, and issues for leverage.

Escalate methodically: Start with customer service, then supervisors, and escalate to external bodies like BBB if ignored.

Time your request: Mornings early in the week reportedly yield more responsive representatives.

Mention legal consumer rights: Refer to relevant consumer protection laws to strengthen your case.

Threaten but don’t immediately litigate: Hint at complaints to consumer protection agencies or legal action to prompt resolution.

Use social media and forums: Public posts may encourage quicker company responses.

Be polite yet assertive: Maintaining professionalism while being firm helps maintain goodwill with representatives.

Request specific refund amounts: Clearly request exact refund sums linked to your transaction issues.

Why Do People Request Refunds from mdg

Change of mind but no guarantee due to "all sales final" policy.

Product defects or physical damage (although physically damaged products are generally not accepted for return).

Return within 30 days with all original packaging, accessories, and unused condition.

Manufacturer or distributor's return policies that may override MDG's own policy.

Order cancellation before shipment where refund may be issued.

Restocking fee concerns due to damaged packaging, missing items, or other special circumstances.

Price difference due to volatile computer prices; refunds/exchanges are based on current price at time of return.

mdg Refund Script

Script

Copy

Hello,
I hope this message finds you well. I'm writing to request a refund related to my recent purchase from MDG. Unfortunately, there was an accidental charge on my account, and I am quite dissatisfied with the situation. I believe it is fair to ask for a refund given the circumstances. Please let me know the process for resolving this issue.
Thank you for your attention to this matter.
Best regards.

mdg Refund Policy

MDG's refund policy states that all sales are final and, unless required by law, no returns, refunds, or exchanges are allowed. However, returns may be accepted at MDG's discretion if products are in unused condition and returned within 30 days, accompanied by all original packaging and accessories. A restocking fee of up to 20% may apply, and returns require a Return Authorization number from MDG.

The Easiest Way to Get a mdg Refund

If you’re frustrated trying to get a refund from mdg—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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