Overview
MemberClicks is a company that creates easy-to-use software specifically for groups like professional associations, trade associations, and chambers. Their software helps these groups manage their memberships, plan events, collect payments, and communicate with members more easily. They also offer extra tools like a mobile app for members, online learning, a job board, and spaces where members can connect and network. Basically, MemberClicks makes it simple for organizations to keep their members happy and engaged without dealing with complicated systems.
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The information was gathered directly from MemberClicks' official website, which clearly outlines their main software products and services in straightforward terms. It shows the company focuses on software that helps associations manage members, events, payments, communication, and community building through additional features and add-ons. This explanation uses simple language tailored for a general consumer audience.
How to Get a MemberClicks Refund: Step by Step
If you purchased through MemberClicks payment processor:
- Log in to your MemberClicks account.
- Locate the original paid invoice by going to the member profile or searching the Invoice List under the Financial tab.
- Open the original paid invoice.
- Click REFUND on the invoice.
- Enter the refund amount in the Credit box and click REFUND INVOICE.
- In the open credit memo, click SETTLE.
- Select SETTLE ONLINE to refund to the credit or debit card used for the purchase.
- Wait for the payment processor to complete the refund, which may take about 48 business hours.
If you purchased through offline payment methods (check, cash, or direct payment processor refund):
- If the transaction was made via check, cash, or offline processing, refunds need to be processed manually.
- Find the original invoice or form submission linked to the payment.
- If using form submission, navigate to Forms > Forms List and click the number in the submissions column related to your payment.
- Click the Submission ID # and select Edit.
- Edit the submission if necessary (e.g., deselect cancelled selections) and save.
- In the Submission Price Changes pop-up, click Create a new credit memo.
- Add a line item with refund amount, description, revenue account, payment processor, and invoice template, then save.
- Open the generated Credit Memo, click Manage Invoice, then SETTLE.
- Choose SETTLE OFFLINE to mark the refund as processed offline.
Tips and Tricks for Getting a MemberClicks Refund
- Be polite but firm: Approach the conversation with respectful language while clearly stating your issue and desired resolution.
- Use specific details: Mention exact dates, amounts, and any failed services or unmet expectations to build a strong case.
- Request escalation: If the initial representative refuses, politely ask to have the issue escalated to a supervisor or manager.
- Follow up persistently: Multiple contacts spaced a few days apart increase chances of success; persistence shows commitment without being aggressive.
- Time your request: Early in the billing cycle or soon after charge increases the likelihood of approval since it's fresher and less hassle for them.
- Use the public forum route: Mention you are prepared to share your experience on forums or social media if a resolution is not reached, which often motivates companies to comply.
- Ask for partial refunds if full refund denied: Sometimes partial refunds or credits on future services are easier to obtain.
- Document everything: Keep records of all communications, including dates, times, names, and summaries to leverage if needed for escalation.
Why Do People Request Refunds from MemberClicks
- Changes in a user's form selections leading to cancellations or fee adjustments.
- Errors in billing or payment processing, including auto-renew payment failures.
- Requests due to dissatisfaction with services or features not meeting expectations (implied).
- Manual refund needs for offline payments such as cash, check, or through a payment processor.
- Duplicate or incorrect charges where users were billed in error (credits applied instead of refunds).
- User cancellation or deselection of services that impact fees already paid.
Note: MemberClicks generally has a no refund policy for activation, setup, design, support, professional services, and lack of use of the services, but refunds may occur in specific cases like billing errors or form-related cancellations.
MemberClicks Refund Script
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Hello,\n\nI hope this message finds you well. I am writing to request a refund for a recent charge on my account that I did not intend to authorize. The charge was unexpected and I am currently experiencing some concerns regarding the billing issue. \n\nI would appreciate it if you could assist me in processing this refund as soon as possible. Thank you for your attention to this matter. \n\nBest regards,
MemberClicks Refund Policy
MemberClicks has a strict no-refund policy. This means that fees for activation, setup, design, support, professional services, and other service fees are non-refundable, as stated in their billing policies.
The Easiest Way to Get a MemberClicks Refund
If you’re frustrated trying to get a refund from MemberClicks—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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