Overview
Miko is a company that makes educational robots for kids. Their main product, the Miko 3 robot, is like a friendly little companion that talks with kids, helps them learn, and entertains them with fun and educational activities. They also have other products like Miko Mini for younger kids and Miko Chess Grand, which combines chess with learning. Miko offers a subscription service with extra educational content from popular learning brands. Basically, Miko creates smart and friendly robots that teach kids and grow with them, making learning fun and personal.
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The description is based directly on Miko's official website about page, which clearly explains their products and mission in simple terms geared towards consumers, emphasizing educational robots that engage, teach, and entertain children.
How to Get a Miko Refund: Step by Step
If you purchased through Miko Website:
- Go to https://returns.miko.ai/ to submit a Return Request by entering your order number and the email address used for the purchase.
- If you are in the United States, use the provided return label to send back the product; if in India, arrange for pickup by contacting support; if in other countries, arrange and pay for return shipping yourself.
- Ship the product back to Miko following the instructions.
- Wait for your returned item to be received at Miko's warehouse; refunds are processed within 7-10 business days after receipt.
If you purchased the Max Subscription through Miko App:
- Open the Miko App and tap on the Hub option, then log in with your passcode.
- Tap the profile icon at the top right corner and click on "Manage your account."
- Select the Max subscription and tap the "Cancel Max" button to cancel your recurring subscription.
- Note: cancellation does NOT provide a refund, but the subscription benefits remain active until the subscription expires.
Tips and Tricks for Getting a Miko Refund
- Start refund request early immediately after receiving the product to show seriousness.
- Email and phone communication: Be prepared to email first and then escalate to phone calls to explain your reasons for refund clearly and persistently.
- Stand firm: Expect the company to try to convince you to keep the product by promising future updates; remain firm in your demand for a refund.
- Request return label: Ask explicitly for a return shipping label to send the product back at no cost.
- Document everything: Keep copies of all communication for potential escalations.
- Refund timing: After the return is received, expect refund processing within 5-7 business days for the product; however, subscription fees may not be refunded.
- Subscription caution: Avoid paying for subscriptions upfront or be prepared that they may not be refunded along with the product.
- Escalation path: If standard refund paths fail, escalate complaints to senior support or file complaints on public platforms like BBB.
- Language: Use clear, polite, but firm language stating that the product did not meet expectations or advertised features.
- Timing of escalation: If customer service is unresponsive for more than a week, escalate further and consider public complaints or charge-backs as a last resort.
- Prepare for delays and persistence: Users report long wait times and multiple follow-ups may be necessary to actually get the refund.
Why Do People Request Refunds from Miko
- Money not returned to customer's account despite promises.
- Product not performing as advertised; product defects and unmet expectations.
- Subscription charges continuing despite cancellation and non-use.
- Delayed or failed delivery, including missed promised delivery dates.
- Unauthorized charges on credit cards.
- Company unresponsiveness or poor customer service.
- Product defects such as robot malfunction or incorrect behavior.
- Customer dissatisfaction with subscription services linked to product.
- Charges for subscription services not authorized or expected.
- False advertising leading to unshipped or delayed products.
- Unfulfilled promises, misleading promotions, and billing errors.
Miko Refund Script
Script
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Dear Miko Support Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered with my recent transaction. Unfortunately, I noticed an accidental charge on my account that I did not authorize. This has led to some dissatisfaction with my experience.
I kindly request a refund for this amount at your earliest convenience. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance!
Best regards,
Miko Refund Policy
Miko.ai has a 30-day return policy for items that have already shipped. To initiate a return, customers must submit a Return Request. Refunds are typically processed within 7-10 business days after the returned item is received, with different return procedures based on the customer's location.
The Easiest Way to Get a Miko Refund
If you’re frustrated trying to get a refund from Miko—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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