Overview
Mindbodygreen is a company that focuses on helping people live healthier and happier lives by looking at well-being in a complete and balanced way. They offer great articles and videos (content) covering all parts of health, including mental, physical, spiritual, and emotional aspects. They also sell high-quality supplements to support your health. If you want to learn more deeply, they have online courses and education on health topics. Plus, they host events where you can connect with others interested in wellness. Overall, they combine science and holistic ideas to help people feel better and find meaning in life, not just focusing on diet and exercise but also connection and purpose.
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The description is based on the official about page of mindbodygreen, which clearly states their services and approach to well-being in simple and understandable terms for consumers.
How to Get a Mindbodygreen Refund: Step by Step
If you purchased through mindbodygreen.com direct subscription:
- Contact Mindbodygreen customer support by emailing support@mindbodygreen.com or calling 1-877-624-9355 Monday to Friday, 10am-5pm EST.
- Request a refund by stating that you want to return an unopened subscription shipment within 30 days of receiving it.
- Mindbodygreen requires you to start a return or exchange using their online return portal if applicable. However, subscription refunds specifically require support assistance.
- Pay any applicable return shipping fees if refunding an item, except for the first exchange where shipping is waived.
- Refunds are issued within 10-12 business days after the return is processed.
- If you want to stop future subscription charges, request subscription cancellation at least 3 business days before the next billing cycle via support email or phone.
If you purchased through Apple App Store:
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with the Apple ID used to buy the Mindbodygreen subscription.
- Click "I'd like to" and select "Request a refund."
- Choose the Mindbodygreen subscription purchase from your purchases list.
- Select the refund reason that best fits, such as "Subscription renewed without notice."
- Submit the refund request and wait 24-48 hours for Apple's response.
- If approved, the refund will be credited to your original payment method, though it may take additional time.
If you purchased through Google Play Store:
- Go to play.google.com in a web browser.
- Click your profile picture at the top right.
- Go to Payments & subscriptions > Budget & order history.
- Find the Mindbodygreen subscription order and click Report a problem.
- Select a refund reason like "Subscription renewed without your consent" or "App didn't work as expected."
- Complete and submit the form requesting a refund.
- Most decisions are made within one day, but it can take up to four days.
- If more than 48 hours have passed or you have trouble, contact the Mindbodygreen app developer for further assistance with refunds.
Tips and Tricks for Getting a Mindbodygreen Refund
- Be persistent: Keep calling and emailing repeatedly until you get a response.
- Ask for a supervisor or manager: Request escalation to higher authority who has the power to approve refunds.
- Request refund within 14 days: Mention the 14-day refund window as many users mention success when requesting refunds within this timeframe.
- Use clear and polite language: State your dissatisfaction clearly but remain polite and professional to encourage cooperation.
- Reference refund policies: Even if ignoring official policy, casually referencing their 14-day refund policy can help to legitimize your request.
- Document your communication: Keep track of all emails, call logs, and chat transcripts to support your case if escalated.
- Use social proof: Indicate that you have seen others getting refunds in forums or Reddit to show it is possible.
- Escalate via multiple channels: Use email, phone, and social media messages to reach the company.
- Time your requests: Contact during business hours for quicker responses, and avoid holidays or weekends.
- Be prepared to negotiate: Be willing to accept partial refunds or credits if full refund is refused initially.
Why Do People Request Refunds from Mindbodygreen
- Order never arrived and no support response for refund or assistance.
- Poor customer service with lack of return communications causing refund requests.
- Subscription billing issues including being charged multiple times or for unwanted renewals.
- Product dissatisfaction, such as supplements causing adverse effects (e.g., headaches).
- Products not as advertised, including life coaching programs being mainly pre-recorded and instructors being unprofessional.
- Policy changes mid-course making fulfillment of program criteria difficult.
- Website or ordering process problems leading to order confusion or errors.
- Requests to cancel subscriptions due to dissatisfaction or price issues.
- Damaged or incorrect products received leading to refund or replacement requests.
- Refunds difficult to obtain due to poor communication and support responsiveness.
Mindbodygreen Refund Script
Script
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Dear Mindbodygreen Support,
I hope this message finds you well. I am writing to request a refund for a recent purchase I made, as I am not completely satisfied with the class. I understand that there is a 14-day money-back guarantee, and I would like to initiate this process promptly.
Thank you for your understanding, and I appreciate your assistance with my request.
Best regards,
Mindbodygreen Refund Policy
Mindbodygreen.com's refund policy states that purchases of their products are non-refundable, and products may be returned for replacement only if they are damaged during transit after obtaining return authorization from customer service. Additionally, payments for subscription fees are also non-refundable, meaning customers will not receive refunds for the fees already paid even if they cancel their subscription during the period.
The Easiest Way to Get a Mindbodygreen Refund
If you’re frustrated trying to get a refund from Mindbodygreen—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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