Overview
Mindful Souls is a mindful metaphysical shop that offers genuine healing stones, jewelry, and spiritual items designed to support your well-being. They have a wide range of over 3,000 unique crystal and spiritual products. Their main service is a subscription called the "Mindful Box," which delivers each month a curated collection of crystals, gem jewelry, natural aromatherapy, and helpful guides and tips right to your door, with free US shipping. The subscription is flexible, letting you adjust frequency, pause, skip, or cancel anytime. Mindful Souls also supports your self-growth journey with a private community offering free webinars, challenges, and Q&A sessions. In addition to the box, they sell popular items like tarot and affirmation cards, crystal elixir water bottles, talismans, and manifestation kits. They focus on providing tools and guidance to help you live a balanced, mindful, and spiritually fulfilled life.
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The information was gathered directly from the Mindful Souls official website, which clearly states their offerings and main services in simple terms. This ensures an accurate and consumer-friendly description.
How to Get a Mindful Souls Refund: Step by Step
If you purchased through Mindful Souls direct billing:
- Go to the Mindful Souls website and log in to your customer portal using the email associated with your subscription.
- Navigate to the "Manage My Subscription" section.
- Locate the option to request a refund for your membership or subscription charge. If no direct refund option exists, proceed to contact support.
- Email Mindful Souls support at support@mindfulsouls.com or call their toll-free number 1-888-307-1295.
- When contacting support, emphasize your refund request by stating the subscription renewed without notice or the service was unused to increase your chances.
- If necessary, cancel your subscription through the customer portal or by contacting support to prevent further charges before the refund is processed.
Tips and Tricks for Getting a Mindful Souls Refund
- Start with a polite but firm email explaining the issue in detail and request a refund or partial refund.
- Mention specific problems
- Be persistent
- Use escalation language
- Keep records
- Timing your communication
- If ignored, consider disputing the charge
- Avoid aggressive or rude language
- Do not rely on loyalty points
- If offered store credit
- Escalate to external bodies like the BBB
Why Do People Request Refunds from Mindful Souls
- Unhelpful customer service leading to dissatisfaction.
- Products arriving damaged, causing customers to request refunds.
- Dissatisfaction with the contents of the subscription box not meeting expectations.
- Refund requests triggered by subscription cancellation before the end of the billing cycle.
- Concerns about missing out on mindfulness benefits but still wanting to cancel/refund.
- Issues related to terms and conditions of the plan affecting refunds.
- Requests for refunds due to dissatisfaction with the overall product or experience.
Mindful Souls Refund Script
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Hello,\n\nI hope this message finds you well. I am writing to address a billing issue I encountered with my recent order. I have noticed an unexpected charge on my account that I believe to be an error. As I have not used the product and am thus dissatisfied, I kindly request a refund for this charge.\n\nThank you for your assistance in resolving this matter quickly. I look forward to your prompt response.\n\nBest regards,
Mindful Souls Refund Policy
Mindful Souls offers a refund policy that allows physical items to be returned within 30 days of delivery, while digital products are non-refundable unless there is a technical issue. Customers can easily initiate a return by contacting the company for a free return label.
The Easiest Way to Get a Mindful Souls Refund
If you’re frustrated trying to get a refund from Mindful Souls—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.