Overview
Minimini is a company that helps people find rental apartments and houses all over Japan. They make it easy to search for places by different criteria like location, near train stations, school zones, and they offer special searches for places with no key money or deposit, pet-friendly places, and furnished apartments. They have many stores around Japan and offer online services too, so you can look for and even tour apartments using your phone or computer. They also provide support for international students and foreigners. Basically, if you're looking to rent a place, minimini is a friendly and convenient option to find the right home for you.
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The information is directly from the minimini.jp website which outlines the main services such as rental property search, special filtering options, support for foreigners, and online services, all presented in simple terms suitable for consumers.
How to Get a minimini Refund: Step by Step
If you purchased through MiniMini branch office billing:
- Prepare the following information: your present address, housing name, room number, your name, your new address, and your bank account information for the refund transfer.
- Fill out a cancellation notice including the above information plus your convenient time to be present for the refund process.
- Submit the cancellation notice either by bringing it to the MiniMini branch office in person or sending it by mail. The date MiniMini receives this notice is considered the official cancellation date.
- Schedule a date to be present with the landlord, MiniMini branch office staff, and other relevant parties for a room inspection. Ensure all belongings are removed before this inspection.
- After the inspection, the refund of your deposit will be processed, considering any deductions for restoration or disposal costs if applicable.
- The refund will be transferred to the bank account you provided. The entire settlement including refund usually takes about one week to one month after cancellation.
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The email is not available.
Tips and Tricks for Getting a minimini Refund
- Be prompt: Contact minimini.jp immediately after deciding to request a refund to avoid processing delays.
- Use clear, firm language: Politely but firmly state your dissatisfaction and the reason for refund, emphasizing any product defects or service failures.
- Document everything: Keep a record of all communications, receipts, and photos of the product to support your claim.
- Escalate strategically: If initial customer service is unresponsive, ask to speak with a supervisor or manager to increase your chance of success.
- Leverage payment disputes: If the refund request fails, consider disputing the charge through your credit card company as a last resort.
Why Do People Request Refunds from minimini
- Cancellation of lease or contract - Tenants must notify with a 1- or 2-month notice before moving out.
- Damage restoration costs - Refunds may be reduced due to costs for repairing damages caused by tenant negligence or improper use.
- Disposal of leftover items - Costs for disposing of tenant's leftover belongings may be deducted from the deposit.
- Exceeding restoration expenses - If restoration costs exceed the deposit, the tenant must pay the extra amount.
- Partial rent payment - Rent and fees may be calculated daily if the tenant stays less than a full month upon moving out, affecting refund calculations.
- Delays in refund processing - Refund of deposit generally takes about one week to one month after moving out.
minimini Refund Script
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Dear MiniMini Customer Service,
I hope this message finds you well. I am writing to request a refund for an accidental charge that appeared on my recent billing statement. I was surprised to see this charge, as I did not authorize it.
I would appreciate your assistance in processing this refund promptly and correcting the billing issue. Thank you for your attention to this matter. I look forward to your reply.
Best regards.
minimini Refund Policy
The refund policy of minimini.jp states that the deposit is generally returned after moving out, but can be deducted for any restoration costs or disposal of items left behind. The refund process typically takes about one week to one month to complete, with the amount transferred to the contractor's bank account.
The Easiest Way to Get a minimini Refund
If you’re frustrated trying to get a refund from minimini—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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