Overview
Misfits Market is an online grocery service that rescues organic fruits, veggies, and other grocery items that might otherwise go to waste. They work directly with farmers and producers to source these "misfit" products—things that are a bit unusual in size or shape, surplus, or close to their best-by dates but still good to eat. These rescued goods, including pantry staples and cooking supplies, are then delivered right to your door. The company focuses on offering organic and sustainable products at affordable prices while helping reduce food waste. They deliver to a wide range of locations, including both cities and rural areas.
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The description is based directly on detailed information from Misfits Market's official About Us webpage, which clearly explains their mission, sourcing approach, types of products offered, and delivery service in simple terms suitable for a consumer audience.
How to Get a Misfits Market Refund: Step by Step
If you purchased through Misfits Market website (direct subscription):
- Log in to your account at misfitsmarket.com.
- Navigate to the "Misfits+" section on your Account Home page.
- If you wish to request a refund, you must first cancel your Misfits+ membership within 7 days (or 14 days for biweekly deliveries) of your subscription and before placing any orders using the membership.
- After canceling within this timeframe, contact Misfits Market customer service via their contact form or support email to request a refund. Provide your membership details and mention you are requesting a refund because you canceled within the allowed refund window without placing any orders.
- Wait up to 10 days for the refund to be processed.
If you purchased through other methods (e.g., Apple, Google Play):
- Open the Apple App Store or Google Play Store on your device.
- Access your account subscriptions settings: For Apple, open Settings app > tap your Apple ID > Subscriptions. For Google Play, open Google Play Store app > tap your profile icon > Payments & Subscriptions > Subscriptions.
- Locate the Misfits Market subscription and cancel it to prevent further charges.
- Then, initiate a refund request through the Apple or Google refund request process:
- Apple: Go to reportaproblem.apple.com, sign in, find the subscription purchase, and select "Report a Problem" to request a refund. Mention that the subscription renewed without notice or that the account was unused.
- Google: In the Google account, go to payments.google.com, find the transaction, and request a refund. Emphasize that the renewal was unintentional or that you did not use the service.
- Wait for confirmation and refund processing from Apple or Google, as they handle refunds directly.
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Tips and Tricks for Getting a Misfits Market Refund
- Report issues immediately on the order page or directly to customer service with clear photos as proof.
- Use polite but firm language emphasizing inconvenience and loyalty to encourage empathy.
- Escalate publicly by tagging or messaging Misfits Market on social media platforms if private requests fail.
- Follow up promptly if no response within a few days, showing persistence without aggression.
- Time your refund requests close to delivery day or immediately after receiving damaged or missing items to ensure prompt processing.
- Mention specific issues like spoiled produce or delivery problems with details about the condition and timing.
- Be aware refunds can take several days, so plan follow-ups after 5 business days if no resolution.
- Consider lodging complaints on consumer platforms like BBB after attempting direct contact for stronger leverage.
Why Do People Request Refunds from Misfits Market
- Wrong substitute items received without prior notice or refund (e.g., receiving a different brand or product than ordered)
- Missing items from the order with no substitution or refund provided
- Quality issues such as poor produce or meat quality, including items that are limp, dehydrated, spoiled, or smaller/cheaper than expected
- Orders arriving thawed or spoiled, affecting freshness and usability
- Order non-delivery where customers never receive their orders
- Customer service difficulties including unresponsiveness and challenges in contacting support
- Cancellations not processed properly, leading to unintended charges or deliveries
- Unauthorized or unexpected charges due to subscription or account management misunderstandings
Misfits Market Refund Script
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Hello Misfits Market Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to my subscription. I believe this may have been a billing issue, as I did not authorize this additional amount.
I value the service you provide but am currently dissatisfied with this situation. I would greatly appreciate it if you could process a refund for the charge at your earliest convenience.
Thank you for your assistance in resolving this matter.
Best regards,
Misfits Market Refund Policy
Misfits Market offers a straightforward refund policy: if any item in your order is unsatisfactory, customers can initiate a refund without needing to contact customer service, aiming for completed resolution efficiently and easily.
The Easiest Way to Get a Misfits Market Refund
If you’re frustrated trying to get a refund from Misfits Market—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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