Overview
Mopar is a company that helps car owners take care of their vehicles, mainly for Chrysler, Dodge, Jeep, Ram, and FIAT cars. They offer easy-to-schedule services like oil changes, tire services, brake work, and more to keep your car running smoothly. You can get genuine Mopar parts and accessories to keep your vehicle original or enhance its performance. They also provide roadside assistance for emergencies, extended vehicle protection plans, and a branded app for managing your car’s info and maintenance. Mopar makes it simple to book service appointments and offers special deals and support to help with everything car-related. Basically, Mopar is your one-stop place to maintain and accessorize your car with expert help and trusted products.
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The information is gathered directly from Mopar's official site summarizing their key services and consumer offerings in simple terms suitable for non-business audiences.
How to Get a Mopar Refund: Step by Step
If you purchased through Mopar Jeep Wave Membership:
- Call the Jeep Wave contact center at 866-533-7928 (JEEP WAVE).
- Request a full refund within 60 days of purchase, ensuring no claims have been made under the MVP plan benefits.
- Refunds are processed via credit card transaction through the Jeep Wave site.
- Note that memberships with auto-enroll and/or recovery are not eligible for refunds.
Email
The email is not available.
Tips and Tricks for Getting a Mopar Refund
- Start in person at the original dealer: Canceling Mopar protection plans is often done most successfully by visiting the dealer where the contract was purchased and speaking directly to the finance manager.
- Be firm and persistent: Dealers and Mopar staff may delay processing cancellations hoping you give up. Repeated follow-ups and clear, firm communication are key.
- Timing matters: A full refund is typically only possible if canceled within 60 days of purchase with no claims made. After 60 days, expect pro-rated refunds minus a cancellation fee.
- Use exact language: Reference the mileage window and no-claims status if applicable. Ask explicitly for a pro-rated refund and cancellation paperwork.
- Bring proof: Carry your original contract, odometer statement, and any payment or payoff proof to support your refund request.
- Escalate if necessary: If a dealer is uncooperative or slow, escalate by calling Mopar directly at 1-800-521-9922 or mailing your cancellation request and documents to Mopar Vehicle Protection, P.O. Box 2700, Troy, MI 48007-2700.
- Send cancellation copies by fax or mail yourself: To speed up refunds, some users have faxed their cancellation requests directly to Mopar or dealers, avoiding delays.
- Refund payee depends on financing: If financed, the refund check may go to the lienholder, so coordinate with your credit union if applicable.
- Keep written records: Document all communication, dates, and names of representatives contacted for possible escalation or proof of request.
- Be prepared for delays: Refunds can take 30 to 60 days or longer due to processing and mail delays.
- If needed, consider small claims court: Some users have taken unresponsive dealers to small claims court with success to recover refunds.
Why Do People Request Refunds from Mopar
- Cancellation within 60 days of purchase with no claims paid (entitles to full refund).
- Pro-rata refunds when claims have been paid or cancellations after 60 days.
- Refund requests due to vehicle sale or trade and related cancellation of protection plans.
- Delays and miscommunication from Mopar causing customers to seek refunds.
- Incorrect or missing paperwork such as odometer disclosure statements needed for refund processing.
- Refunds requested because vehicle no longer qualifies due to modifications or failure to maintain as prescribed.
- Non-receipt of issued refunds or checks lost in mailing.
- Cancellations due to coverage termination or eligibility issues.
- Return of parts within authorized timeframe (30 days) due to product issues or condition.
Mopar Refund Script
Script
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Dear Mopar Customer Service,
I hope this message finds you well. I am writing to bring to your attention a billing issue that I encountered recently. I noticed an accidental charge on my account that I believe was made in error. I have always valued Mopar's products, but this experience has left me quite dissatisfied.
I kindly request a refund for this charge. I appreciate your prompt attention to this matter and look forward to resolving it swiftly.
Thank you for your understanding.
Best regards,
Mopar Refund Policy
Mopar's refund policy allows original purchasers of their vehicle protection plans to cancel coverage if it has not expired or been transferred to a new owner. Refunds will be issued by check from FCA US LLC if the plan was not financed, and the amount depends on the timing of the cancellation notification received by Mopar.
The Easiest Way to Get a Mopar Refund
If you’re frustrated trying to get a refund from Mopar—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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