Overview
More Rewards is a loyalty program that lets you earn points when you shop, dine, travel, and use services from many popular brands and partners mainly across Western Canada. You sign up for a free More Rewards card and then collect points every time you buy groceries, shop at retail stores, eat at restaurants, book travel like flights and hotels, rent cars, and more. Once you've earned points, you can redeem them for free groceries, gift cards, travel perks, and other rewards. Basically, it's a simple and easy way for everyday shopping and activities to help you get extra value back in rewards. It's perfect for anyone who likes to save a little while doing things they do regularly.
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The information is directly from the official More Rewards website which describes their program as a free membership for consumers to earn and redeem points across many partners including grocery stores, retail, restaurants, travel, and more, making it very reliable and consumer-friendly.
How to Get a morerewards Refund: Step by Step
If you purchased through morerewards.ca directly:
- Visit the More Rewards contact page at https://www.morerewards.ca/contact-us.
- Use the Virtual AI Agent available 24/7 on the contact page or call their customer support phone number if listed.
- When contacting support, specifically state that you want a refund for your membership subscription or any related charges.
- Explain that you are requesting a refund for the recurring service or membership fee charged by More Rewards.
- If necessary, request cancellation of the membership to stop any further charges as a prerequisite to the refund.
- Be clear and firm that you want a refund, mentioning if the membership auto-renewed without prior notice or if you were not using the service.
If you purchased through your credit card provider:
- Check your credit card statement for the charge description related to More Rewards.
- Contact your credit card provider’s customer service and request a chargeback or dispute the charge, stating it is for a recurring subscription you want refunded.
- Explain that you either did not authorize continued charges or that you canceled the service but were still billed.
- Follow your credit card provider’s instructions to submit any required documentation.
Tips and Tricks for Getting a morerewards Refund
- Be polite but firm when requesting a refund to set a cooperative tone without appearing aggressive.
- Provide clear, concise reasons for your refund request, emphasizing any discrepancies or issues directly related to the rewards or transaction.
- Document every interaction including times, names, and what was discussed; this record helps if you need to escalate.
- Use escalation paths by asking for supervisors or managers if initial customer service representatives are unhelpful.
- Time your request during business hours early in the week for potentially quicker and more attentive responses.
- Refer to transaction details such as dates, amounts, and reward point usage to strengthen your case.
- Request written confirmation of the refund process or any commitments made by customer service representatives.
- If stuck, try alternative contact methods like email, phone support, or social media where the company may be more responsive publicly.
- Be cautious with language that implies legal action but keep it professional to avoid shutting down communication.
- Sometimes expressing willingness to pause or cancel your account can motivate the company to offer a refund to retain you as a customer.
Why Do People Request Refunds from morerewards
- Product unavailability: Customers request refunds when the requested product or reward item is not available.
- Problems with reward items: Issues with the quality or condition of reward items can lead to refund requests.
- Return or cancellation of travel purchases: Cancelled or returned travel purchases lead to refund requests, sometimes with adjustments to rewards points.
- Point deductions on returns or credits: Customers may request refunds if points were not properly adjusted or refunded when purchases were returned or credited.
- Partner payment issues: Refunds or point cancellations can occur if partners do not pay amounts owing to the program, impacting customer's earned rewards.
morerewards Refund Script
Script
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Hello,
I hope this message finds you well. I am reaching out regarding a billing issue I recently encountered with my account. I noticed an accidental charge that I did not authorize, and I am quite disappointed to see this on my statement.
I would greatly appreciate it if you could assist me in processing a refund for this charge at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
[Your Name]
morerewards Refund Policy
The refund policy at More Rewards states that for travel purchases, any cancellations or returns will result in the deduction of earned points or rewards. Additionally, in cases where products are unavailable, a full refund is provided. However, no refunds, returns, or exchanges are allowed on sports or event tickets.
The Easiest Way to Get a morerewards Refund
If you’re frustrated trying to get a refund from morerewards—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
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