Overview
MugshotLook is a service that helps you find detailed background information about people. They offer checks for criminal records, court and arrest information, traffic violations, sex offenses, and more. They also provide details like marriage or divorce status, social and dating profiles, address history, relatives, and contact info. Additionally, they dig into hidden information on the dark web. It's like having a tool to get the full picture about someone, whether for safety or curiosity, in a simple and easy way.
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Based on multiple search results and snippets referencing MugshotLook's specialization in background checks, criminal records searches, and data collection from various sources including the dark web and social profiles, the description accurately summarizes their main services for a consumer audience.
How to Get a MugshotLook Refund: Step by Step
If you purchased through MugshotLook.com directly:
- Go to the MugshotLook website and locate their contact information: phone number (888) 408-3417 and email support@mugshotlook.com.
- Call the phone number during their business hours (Sun-Sat 8am-11pm EST) or send an email to support@mugshotlook.com requesting a refund for your membership or subscription.
- State clearly that you are requesting a refund for a membership subscription charge and mention that you want to resolve this promptly.
- If applicable, mention that the subscription renewed without clear notice or that you did not use the account during the charged period.
- Follow any specific instructions they provide; they may require you to confirm your account details and payment method.
- If a cancellation of the subscription is required to process the refund, explicitly request cancellation as part of your refund request.
How to Contact MugshotLook
If you need assistance, here’s how you can get in touch with MugshotLook support team:

Tips and Tricks for Getting a MugshotLook Refund
- Start immediately after the charge appears on your statement to maximize chances.
- Use calm, clear, and assertive language stating your intention to dispute unauthorized charges.
- Document all communications carefully, noting dates, times, and names of representatives.
- Request cancellation and refund explicitly in your emails and calls.
- Be persistent and follow up repeatedly if responses are delayed beyond a few days.
- Escalate to supervisors or higher-level support if initial customer service is unhelpful.
- Leverage chargeback services or dispute the transaction through your bank or credit card issuer if the company refuses to refund.
- Avoid emotional or accusatory language to maintain credibility and professionalism.
- Choose times to contact support during business hours (8am-11pm EST) for quicker responses.
- Use specific keywords in your communication such as "unauthorized charge," "refund request," and "dispute charge" to get attention.
- Check user forums for updated tactics and mimic successful message templates shared by others.
Why Do People Request Refunds from MugshotLook
- Unauthorized recurring charges after initial trial fees.
- Difficulty canceling subscriptions with unresponsive or rude customer service.
- Refund process requiring mailing physical forms, causing delays and frustration.
- Charges without clear consent or notification, perceived as fraudulent.
- Service not delivering promised or updated information, leading to claims of scam.
- Billing of minors or charges for unused services.
- Poor or nonexistent customer support and communication issues.
MugshotLook Refund Script
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Dear MugshotLook Customer Service,
I hope this message finds you well. I am reaching out to address a billing issue related to my recent transaction on your website. I have noticed an accidental charge that I did not authorize, and I am quite dissatisfied with the outcome of this situation.
I kindly request a refund for this transaction at your earliest convenience. I believe this issue can be resolved quickly and I appreciate your attention to this matter.
Thank you for your understanding.
Best regards,
MugshotLook Refund Policy
MugshotLook's refund policy states that if your order has been processed and shipped, you may obtain a refund for the Membership Plan you ordered, but only under the terms specified in their Refund Policy. However, specific details about these terms were not retrievable from the website at this time.
The Easiest Way to Get a MugshotLook Refund
If you’re frustrated trying to get a refund from MugshotLook—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback

Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.