Overview
Mymove is a helpful website designed to make moving easier for consumers like you. It offers a bunch of handy tools and services such as helping you find movers, set up utilities like internet and electricity, change your address, and even compare costs for things like internet plans and insurance. They also provide moving checklists, guides with advice on packing and planning, and tips on things like home security and cleaning. Basically, it's like a smart assistant that guides you step-by-step through your move, helps you get everything set up in your new home, and saves you money along the way.
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The information was taken directly from the official Mymove website, which clearly lists their main services and tools aimed at helping consumers with all aspects of moving, from planning and packing to setting up utilities and home services.
How to Get a Mymove Refund: Step by Step
If you purchased through USPS Change of Address service (as MYMOVE.com does not charge or accept payments):
- Check your bank statement to identify charges labeled as ":USPS CHANGE OF ADDRESS 800-238-3150 TN."
- Contact your bank or credit card provider to dispute the charge or request a refund, providing evidence that MYMOVE.com does not process payments or charges.
- If the charge is from a third-party site claiming to be related to MYMOVE.com or USPS Change of Address, warn the bank or card provider that it is a potential unauthorized or fraudulent charge, emphasizing the official MYMOVE.com site does not accept payments.
Tips and Tricks for Getting a Mymove Refund
- Always pay with a credit card to enable chargeback options if refunds are denied.
- Cancel early, ideally more than 5 days before the move, to improve refund chances.
- Request a refund in writing via email and send certified mail if necessary to create a paper trail.
- Be persistent; escalate requests by speaking with managers or supervisors.
- Use firm but polite language emphasizing consumer rights and dissatisfaction.
- Dispute the charge with your credit card company citing unauthorized charge or misrepresentation if they are uncooperative.
- Leverage the 72-hour legal cancellation right if applicable.
- Mention alternative dispute resolution or consumer protection complaints to pressure the company.
- Share negative reviews or BBB complaints to exert pressure for a refund.
- Be aware some deposits may be non-refundable, especially near the move date or per contract terms.
- Use reason-based arguments such as failed inspections or changed circumstances.
- Document all interactions and promises to strengthen any disputes.
- Polite, concise refund request scripts can be effective.
- Escalate through phone or email channels and stay professional.
Why Do People Request Refunds from Mymove
- Abrupt increases in move cost estimates after deposit payments, causing dissatisfaction.
- Refund issues on deposits, where deposits are declared nonrefundable despite cancellations.
- Misleading and unclear communication about move details and pricing.
- Disputes over cancellations where customers seek refunds but face refusal.
- Unexpected price hikes post-deposit causing customers to request refunds.
- Suspicion of company business model to take deposits then back out or greatly increase prices.
- Unresolved complaints where company shows no good faith effort to resolve refund disputes.
- Promises of refunds not honored by company officials after customer complaints.
Mymove Refund Script
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Hello Mymove Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue regarding my recent charge. It appears that I was incorrectly billed for a service I did not intend to purchase. I would greatly appreciate it if you could review my account and process a refund for this accidental charge.
Thank you for your assistance. I look forward to your prompt response.
Best regards,
Mymove Refund Policy
Mymove.com does not provide a specific refund policy directly on their website. Instead, they indicate that returns or refunds for any products or services purchased must be addressed directly with the relevant third-party provider, rather than with Mymove itself.
The Easiest Way to Get a Mymove Refund
If you’re frustrated trying to get a refund from Mymove—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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