Overview
NewsBreak is a service that brings you the latest local and breaking news all in one place, so you don't have to check multiple websites or newspapers. It sends you news based on your zipcode, including updates on local events, crime alerts, and important stories that matter to your community. They use smart technology to learn what you like to read and show you more of that kind of news. They work with trusted journalists and experts to give you reliable and timely news. You can get updates through their mobile app or by subscribing to a newsletter sent right to your inbox.
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The information comes directly from NewsBreak's official about page, describing their main services in simple and clear language suitable for consumers.
How to Get a newsbreakpost Refund: Step by Step
If you purchased through card on newsbreakpost.com:
- Email adsupport@newsbreak.com to request a refund directly, stating that you want a refund for your membership or subscription charged on your card.
- Mention specifically if the charge was a $10 authorization fee that was never used for ads, as this fee is refundable if not captured within 7 days.
- Wait 2-3 days for their team to investigate and respond to your refund request.
Tips and Tricks for Getting a newsbreakpost Refund
- Be persistent and polite: Consistently follow up on your refund request without being rude to increase chances of success.
- Use clear, concise language: Explain your issue clearly and provide any relevant transaction details quickly to avoid delays.
- Document everything: Keep records of all communications, including emails, chats, and dates to use as evidence if escalation is needed.
- Request escalation: If initial support doesn’t resolve your issue, politely ask to escalate to supervisors or higher management.
- Time your request strategically: Some users suggest requesting refunds during business hours on weekdays for faster responses.
- Use multiple contact channels: Combine email, online support forms, and social media channels to increase visibility of your request.
- Appeal to customer satisfaction: Mention your desire to remain a satisfied customer and that a refund will help resolve the situation amicably.
- Leverage payment disputes: As a last resort, some users successfully get refunds by disputing charges with their bank or credit card company if the company is unresponsive.
- Mention company reputation impact: Subtly remind them that unresolved refund complaints can harm their reputation on public forums and review sites.
Why Do People Request Refunds from newsbreakpost
- Unauthorized or unexpected charges: Users may request refunds when they see charges on their card they did not anticipate, such as a temporary $10 card authorization fee.
- No ad run after payment: Refunds are sought if the $10 authorization fee was charged but no ads were actually run, leading to no usage of the funds.
- Payment failures: Users experience failed payments despite having sufficient funds, prompting refund requests due to confusion or double payment attempts.
- Issues with ad credit usage: Users might want refunds if ad credits are added but not utilized or if there is dissatisfaction with the billing process.
- Lack of clear communication on billing policies: Confusion about charges related to Stripe authorization holds and refunds can drive refund requests.
newsbreakpost Refund Script
Script
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Dear NewsBreakPost Team,
I hope this message finds you well. I am reaching out regarding a billing issue I encountered with my account. I noticed an unexpected charge that I do not recognize or authorize, and I believe it may have been a mistake.
I appreciate the value your service provides, but due to this unforeseen charge, I would like to request a refund for the amount deducted. I have been a satisfied user, and I hope this issue can be resolved promptly.
Thank you for your assistance. I look forward to your response.
Best regards,
newsbreakpost Refund Policy
NewsBreakPost's refund policy indicates that a temporary authorization fee of $10 may be charged, but it will be fully refunded if no ads are run. Users can dispute billing issues or request a refund by contacting their support team, allowing 2-3 days for investigation.
The Easiest Way to Get a newsbreakpost Refund
If you’re frustrated trying to get a refund from newsbreakpost—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.