Overview
NewspaperArchive.com is an online service that helps you explore old newspapers to learn about history and find family history information like obituaries, marriage announcements, birth records, and more. It offers access to millions of old newspaper pages covering lots of years and places. You can search for specific people or topics, save articles, and organize your findings with tools like creating profiles for people and clipping articles. It's great for anyone curious about historical events or family roots. They also offer a free trial if you want to check it out before committing.
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The main services were clearly detailed on NewspaperArchive's own website, including searching historical newspapers for genealogical and family history information, saving and organizing clippings, and browsing newspapers by location. The site also mentioned the extent of their collection and the availability of free trials, making it straightforward to summarize the services for a consumer audience.
How to Get a NewspaperArchive Refund: Step by Step
If you purchased through NewspaperArchive.com directly:
- Gather your account and subscription details, including the date of the charge and subscription type.
- Email their customer service at customerservice@newspaperarchive.com.
- In your email, clearly state your request for a refund and include your account details and subscription information.
- If your subscription is a newly created 6-Month or 1-Year subscription, mention that you are within 30 days of the initial charge and have not viewed any newspaper content. This increases your eligibility for a refund.
- For renewal charges on 6-Month or 1-Year subscriptions, mention that you are within 7 days of the renewal charge and that no newspaper content has been viewed since the renewal.
- Do not request refunds for monthly subscriptions, as they are not eligible for refunds.
- Wait for a customer service response and be prepared to follow up if necessary.
Tips and Tricks for Getting a NewspaperArchive Refund
- Act quickly within the first 24-48 hours after the charge before multiple downloads or usage blocks refund eligibility.
- Be polite but firm in your communication; maintaining courtesy while clearly stating your case increases chances of success.
- Use escalation by requesting to speak with supervisors or higher-level customer service if initial reps deny refund.
- Highlight billing errors or issues such as accidental charges or auto-renewal confusions to strengthen your claim.
- Emphasize unused subscription or minimal downloads to argue you have not received value and thus deserve a refund.
- Use email communication persistently but be prepared for delayed responses; keep a record of all correspondence.
- Dispute via credit card company as a last resort if the company refuses and is unresponsive to refund requests.
- Avoid downloading several full-quality images as some users report this immediately voids refund eligibility.
- Ask for confirmation of cancellation after refund request to prevent further charges.
- Timing refund requests before the official 30-day window closes is critical; some users report no refunds once past that limit.
Why Do People Request Refunds from NewspaperArchive
- Being billed twice or unexpected subscription charges.
- Confusing billing related to multiple linked but separate subscriptions.
- Lack of a clear or accessible cancellation process for subscriptions.
- Denial of refunds due to terms of service about cancellation timing or subscription agreements.
- Charges after free trials without notification.
- Unauthorized charges or suspected account hacking.
- Billing for inactive or cancelled accounts.
- Unintended auto-renewal charges and missing renewal reminder emails.
- Forgetting about the free trial period and subsequent charges.
- Unwitting charges for charitable donations due to pre-checked donation boxes on the website.
- Failure to allow service cancellation and refusal to grant refunds.
- Lack of response to calls or emails requesting refunds or cancellations.
NewspaperArchive Refund Script
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Dear NewspaperArchive Customer Service,
I hope this message finds you well. I am writing to address a billing issue I encountered with my account. Recently, I noticed an accidental charge that I didn’t authorize, and I would like to request a refund for this amount.
I have always appreciated the services provided by NewspaperArchive, but this situation has left me quite dissatisfied. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
NewspaperArchive Refund Policy
NewspaperArchive.com offers refunds for newly created 6-Month or 1-Year subscriptions if requested within 30 days of the initial payment, provided that no newspaper content has been accessed during that time. For renewal subscriptions of the same terms, a refund can be requested within 7 days, again assuming no content has been viewed. Monthly subscriptions, as well as pro-rated refunds, are not eligible for refunds at all.
The Easiest Way to Get a NewspaperArchive Refund
If you’re frustrated trying to get a refund from NewspaperArchive—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.