Overview
NFL+ is the National Football League's exclusive streaming service that you can access within the NFL app and NFL.com. It offers live streaming of local and primetime NFL games on mobile devices, live game audio, game replays, NFL RedZone, and NFL Network content. There are two subscription options: NFL+ and NFL+ Premium, which offer different levels of content access.
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The information comes directly from the official NFL+ page on the NFL website, giving a clear, simple description of the service and what it provides to users.
How to Get a Nfl + Refund: Step by Step
If you purchased through NFL+ website:
- Go to nfl+.com and locate the chat button at the bottom right corner of the webpage.
- Initiate a chat with customer support.
- Explain that you want a refund for your NFL+ membership or subscription.
- If applicable, mention if you made duplicate purchases or experienced ongoing technical difficulties to increase chances of refund approval.
If you purchased through Apple:
- Open a browser and go to reportaproblem.apple.com.
- Sign in with the Apple ID used to purchase the NFL+ subscription.
- Tap or click on "I'd like to," then choose "Request a refund."
- Select the reason why you want the refund and click Next.
- Choose the NFL+ subscription from the list of purchases.
- Submit your refund request.
- Wait 24 to 48 hours for an update on your refund request.
- Optionally check the status of your refund on the same site.
- In your refund request, mention if the subscription renewed without notice or emphasize that the account was unused to improve the likelihood of success.
If you purchased through Google Play:
- Go to play.google.com in a browser and sign in to the Google Account used for the NFL+ purchase.
- Click your profile picture in the top right corner.
- Navigate to "Payments & subscriptions" then "Budget & order history."
- Find the NFL+ subscription purchase in your order history.
- Click "Report a problem."
- Select the option that best describes your situation.
- Complete the form and clearly state that you'd like a refund.
- Submit the form and wait for a refund decision, usually within 1 to 4 days.
- You may emphasize that the subscription was unwanted or duplicated to help your case.
If you purchased through Roku:
- Note that Roku subscriptions are typically pre-paid, final, and non-refundable.
- However, to request a refund, you must contact Roku directly.
- Go to the Roku support website: https://support.roku.com/contactus.
- Select "Accounts, Payments, and Billing" as the topic.
- Explain your refund request clearly and mention if the charge was unauthorized or a duplicate.
- Follow Roku’s guidance to complete the refund request.
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Tips and Tricks for Getting a Nfl + Refund
- Request refund promptly after realizing an unwanted charge to increase chances of success.
- Use polite but firm language emphasizing a mistake or misunderstanding.
- Contact NFL+ support through chat or call rather than only email for quicker response.
- Use the App Store or Google Play's "report a problem" feature to request refunds if subscription was charged incorrectly.
- Mention you canceled before the renewal date to strengthen your claim.
- If free trial was expected but charged, highlight this discrepancy when requesting refunds.
- Be persistent and escalate politely by repeatedly following up with NFL+ customer support or escalating to a supervisor.
- Dispute the charge with your bank or credit card as a last resort if NFL+ or app store support denies refund.
- Keep proof of cancellation and subscription status ready to provide upon request.
- Timing matters: make refund requests soon after the charge or loss of access for best results.
Why Do People Request Refunds from Nfl +
- Duplicate purchases using multiple registration or login credentials.
- Serious and ongoing technical difficulties preventing use of the service.
- Subscription renewed without notice, leading to unwanted charges.
- Unused subscription where the user did not utilize the service after payment.
- Cancellation issues, such as being charged despite canceling the subscription.
Nfl + Refund Script
Script
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Dear NFL+ Customer Support,
I hope this message finds you well. I am reaching out to address a billing issue that I recently encountered with my account. I noticed an accidental charge that I believe was made in error. I am quite disappointed as I have not utilized the service as intended this past billing cycle.
I would greatly appreciate your assistance in processing a refund for this charge. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Nfl + Refund Policy
NFL+ provides refunds based on the type of purchase, the time elapsed since the initial purchase, and the specific circumstances surrounding the refund request. Refunds may be granted for duplicate purchases or ongoing technical difficulties, but are not available for subscriptions paid with disposable credit cards. Requests for refunds must be made through customer support, and any in-app purchases are subject to the refund policies of the respective app stores.
The Easiest Way to Get a Nfl + Refund
If you’re frustrated trying to get a refund from Nfl +—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.