Overview
Noventiq is a company that helps businesses use technology in simple and smart ways. They offer services like creating custom software, managing and moving data to the cloud, keeping information safe with cybersecurity, and setting up modern workplaces that let people work efficiently from anywhere. They also help with buying software easily, using AI to turn data into useful insights, and supporting businesses with technical help and managing their IT needs. In short, Noventiq makes it easier for businesses to be modern, secure, and productive with the latest tech.
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The information is directly taken from the official Noventiq website sections describing their main services in clear terms, suitable for explaining to a consumer what the company does without business jargon.
How to Get a noventiq Refund: Step by Step
If you purchased through Noventiq Checkout:
- Go to the ESupport portal on Noventiq's website.
- Use the search form to locate your paid order with a cost greater than zero.
- Click the "Request refund" button in the Total block of the order page (if available).
- Fill in the refund reason, explaining specifics like license issues, duplicate orders, or incorrect product selection (max 500 characters).
- Click the Send button to submit your refund request.
- Track your refund request status on the portal. Status changes include:
- "Refund request has been sent" (initial status).
- "Refund info is being updated" (while processing).
- "Request has been completed" (refund granted) or "Refusal to refund" (refund denied).
- You will receive an email notification from esupport@noventiq.com with the result once processed.
If you need to return a license after cancelling an order:
- Fill out the refund form on Noventiq's refund page with your email, order number, and the reason for return.
- Submit the form and wait for a customer support specialist to contact you within 1-2 business days.
- The refund processing time typically takes 1-3 business days after evaluation.
Email
The email is not available.
Tips and Tricks for Getting a noventiq Refund
- Keep all communication in writing through email or support portals to create a record.
- Be polite but firm when explaining your reason for the refund request.
- Request escalation to a supervisor or manager if initial support is unhelpful.
- Follow up persistently every few days until you receive a definitive response.
- Submit refund requests within 30 days of purchase to stay within typical eligibility windows.
- Use clear, concise language detailing why the product or service did not meet expectations.
- Include order numbers and purchase details in all refund communications for faster processing.
- Check online forums for any ongoing company issues to cite as additional reasons for refund.
- Leverage social media mentions politely if emails are ignored, as companies often prioritize public-facing complaints.
- Be aware that refunds are processed manually, so allow some time after approval for completion before following up again.
Why Do People Request Refunds from noventiq
- Installation/activation problem
- Geographical restrictions
- Wrong product being selected
- Unsatisfactory delivery time
- Product delivery inability
- Same payment repeat, duplicate order
- ChargeBack
- Product dissatisfaction
- Technical error during delivery of a product license (wrong license issued)
- Test order
noventiq Refund Script
Script
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Dear Noventiq Support,
I hope this message finds you well. I am writing to formally request a refund for my recent purchase due to a billing issue that has arisen. Unfortunately, I was charged for a service that I did not intend to purchase, and I would appreciate your assistance in resolving this matter swiftly. Please let me know if you need any further information from my side to process this refund. Thank you for your attention to this issue.
Best regards,
noventiq Refund Policy
Noventiq offers a refund for many licenses within 30 days of purchase, should there be any issues. Customers need to fill out a specific form to request a refund, and a support specialist will follow up within 1-2 business days to address the situation.
The Easiest Way to Get a noventiq Refund
If you’re frustrated trying to get a refund from noventiq—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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