Overview
Panthers.com is the official site for the Carolina Panthers, offering a variety of services around attending games and events. They provide ticket sales for season tickets, single-game tickets, and group tickets. They also have premium seating options like luxury suites and special club areas, along with gameday hospitality experiences including tailgates. Fans can get virtual 3D seat views to pick their spots and the site helps with customer service for all ticket needs. Beyond ticketing, they offer stadium tours and special NFL On Location Experiences. Overall, it’s a one-stop place for fans to buy tickets, enjoy game-day events, and get support for their visit to Bank of America Stadium.
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The information was gathered directly from the official Panthers.com ticket service page which clearly details the main consumer-facing services related to tickets, seating, hospitality, group rates, and fan experiences around Carolina Panthers games and events.
How to Get a Panthers Refund: Step by Step
If you purchased through Apple:
- Open a web browser and go to reportaproblem.apple.com and sign in with your Apple ID.
- Tap or click "I'd like to," then choose "Request a refund."
- Select the reason why you want a refund, then click "Next."
- Choose the app, subscription, or item related to Panthers.com, then click "Submit."
- Wait 24 to 48 hours for an update on your refund request via email.
- If approved, allow additional time for the funds to be returned to your payment method.
- For better chances of success, mention that the subscription renewed without notice or emphasize that the service was unused during the subscription period.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap your profile icon, go to "Payments & subscriptions," then "Budget & order history."
- Find the Panthers.com subscription or purchase and tap it.
- Tap "Refund" or "Report a problem."
- Follow the prompts to select the reason and submit your refund request.
- Wait for Google's response regarding your refund.
- To increase refund chances, report if the subscription was accidental or unauthorized, or mention that the service was not used.
If you purchased through Roku:
- Visit the Roku Support page at https://support.roku.com/contactus.
- Navigate to the "Account," "Billing & Orders" section.
- Look for the charge related to Panthers.com subscription and select the option to dispute or request a refund.
- Submit your refund request via the provided form or contact options.
- Note that Roku subscriptions are generally non-refundable as per Roku policy, but you can still submit a request.
- When messaging Roku support, mention that the subscription was renewed without your knowledge or highlight that you did not use the subscription during the billing period to improve chances.
Tips and Tricks for Getting a Panthers Refund
- Be polite but firm in all communications; emphasize your disappointment respectfully.
- Document everything: keep a record of all emails, chat transcripts, and phone calls.
- Request escalation to a supervisor or manager if initial responses are unhelpful.
- Timing matters: submit refund requests early in the business day and week for quicker attention.
- Use clear, concise, and assertive language stating what resolution you expect.
- Highlight any policy breaches or issues like late delivery, defective merchandise, or billing errors.
- Leverage social media or public forums to politely express your concerns if private channels stall your refund.
- Follow up persistently every few days until the issue is resolved.
- Ask for specific timelines for refund processing and keep them accountable.
- If merchandise is involved, ensure items are unworn, with tags intact, and returned promptly.
- If a refund is denied, politely request written reasons and be prepared to escalate or dispute through your payment provider if necessary.
Why Do People Request Refunds from Panthers
- Event cancellation without rescheduling.
- Admission refusal or revocation due to non-compliance with event policies such as security, conduct, health, or safety.
- Stadium capacity limitations causing ticket cancellation.
- Ticket relocation to a seat of non-comparable face value (though normally no refund if of comparable face value).
- Lost, stolen, destroyed, duplicated, or counterfeit tickets leading to non-honor without refund.
- Change of event date/time though this does not usually entitle a refund.
- Violation of terms that results in denied admission.
Panthers Refund Script
Script
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Dear Panthers Team,
I am writing to address a billing issue regarding my recent transaction on your site. I noticed an accidental charge that I believe was made in error. I have reviewed my account and the details of my purchase, and I am dissatisfied with this unexpected charge.
I kindly request a refund for this amount and would appreciate your prompt assistance in resolving this matter. Thank you for your attention to this request.
Sincerely,
[Your Name]
Panthers Refund Policy
The refund policy of Panthers.com states that all ticket sales are final, with no refunds or exchanges allowed except under specific circumstances. If admission is refused, the event is canceled and not rescheduled, or related breaches of terms occur, the sole remedy is a refund of the ticket's face value, without entitlement to any additional damages.
The Easiest Way to Get a Panthers Refund
If you’re frustrated trying to get a refund from Panthers—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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