Overview
Performance Golf is a company that helps golfers improve their game in simple and effective ways. They offer easy-to-use training programs that focus on fixing common problems like slicing the ball. You can access their training videos and drills anytime through their app, making practice convenient. They also provide personalized swing reviews with PGA-level coaches who give you tailored feedback. In addition, Performance Golf sells special golf equipment designed to improve your shot, such as drivers, wedges, and training aids. Overall, it's a great place for golfers of any level to get better with straightforward tools and expert support.
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The description is based on the detailed and clear information from the official Performance Golf website, which outlines their main services such as training programs, a dedicated app, personalized coaching, and golf equipment. The language is simplified as requested for a general consumer audience.
How to Get a Performance Golf Refund: Step by Step
If you purchased through Performance Golf direct billing (credit card, debit card, or PayPal):
- Email support@performancegolf.com or call 1-800-523-5760.
- Request a refund explicitly for your membership subscription or recurring charge.
- If the membership involves a physical product return, ask for a Return Merchandise Authorization (RMA) number and instructions on where to send the product.
- In your communication, emphasize that the subscription renewed without prior notification or that the account was unused if applicable.
- Wait for confirmation of refund processing and refund issuance back to your original payment method.
Tips and Tricks for Getting a Performance Golf Refund
- Email and leave voicemails persistently; one user said sending both finally led to a refund.
- Be very polite but firm in communications; polite emails reportedly increased chances of refund success.
- Watch out for automatic enrollments in subscriptions, which may be hidden as "free trials" or "gifts" but lead to monthly charges.
- Monitor your bank statements closely, especially after purchase, and dispute unauthorized charges promptly.
- Use formal dispute processes such as BBB complaints or credit card chargebacks if refunds or cancellations are stalled or ignored.
- Return products unopened and be prepared to pay return shipping fees; some users said refunds came only after product return and shipping cost payment.
- Be cautious with phone calls, some users experienced aggressive marketing and unwanted upsells adding subscriptions.
- If you get enrolled in subscription against your will, contact your bank and file disputes immediately.
- Do not rely on website cancellation systems; reportedly, cancellation was not easy or sometimes impossible online, so follow up via email or phone persistently.
- Escalate by reporting to buyer protection agencies if initial customer service contacts are unhelpful.
- Making a claim that you didn’t consent to additional subscriptions or charges has helped some users get refunds.
- Act quickly within refund policies (like 30 or 90 days), but verify terms carefully as shipping fees or restrictions might apply.
Why Do People Request Refunds from Performance Golf
- Customer dissatisfaction with the purchase within the 365-day satisfaction guarantee period.
- Damaged or defective items received, reported within 7 days of delivery.
- Incorrect items sent, requiring refund or exchange within 7 days.
- Unauthorized or unclear recurring charges, such as monthly fees or large fees related to trial subscriptions.
- Automatic subscription enrollments following product purchases without clear upfront disclosure.
- Difficulty in canceling subscriptions or reversing charges leading to refund requests.
- Customer dissatisfaction due to unexpected charges and poor customer service interaction before resolution.
Performance Golf Refund Script
Script
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Dear Performance Golf Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue that I recently encountered. I noticed an unexpected charge on my account related to my last order, and it seems to be an accidental charge. I have always appreciated the quality of your products and services, but this situation has left me quite dissatisfied.
I would greatly appreciate it if you could process a refund for this charge at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Performance Golf Refund Policy
Performance Golf has a 365-day return policy, allowing customers a full year from the purchase date to request a refund. To return an item, customers must obtain a Return Authorization Number and ensure items are in resale condition. Refunds are processed within 7 business days after the item is received, but customers are responsible for return shipping costs.
The Easiest Way to Get a Performance Golf Refund
If you’re frustrated trying to get a refund from Performance Golf—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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