Overview
Pitch.com is a platform that helps you make beautiful and professional presentations quickly and easily. You can use ready-made templates or create your own, add text, images, videos, and animations, and even collaborate with friends or teammates in real-time. It also makes sharing your presentations easy through links, and you can see who viewed them and for how long. They have lots of extra tools like notes, timers, and analytics to help you give great presentations. You can use it on your computer or phone, and it’s free to sign up and start making unlimited presentations.
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The information is directly from Pitch.com’s official website, clearly describing their main services in simple terms suitable for general consumers.
How to Get a Pitch Refund: Step by Step
If you purchased through credit card (Visa or Mastercard) on Pitch.com:
- Log into your Pitch.com account.
- Cancel your subscription from the account settings to stop future payments.
- Email support at support@pitch.com with the subject line including "Refund Request." Provide your account details and explain the reason for the refund request.
- In your message, mention if the subscription was renewed without notice or if the account was unused to increase the chances of a refund.
- Wait for a response from Pitch support; they handle refunds manually since no formal refund flow exists.
Tips and Tricks for Getting a Pitch Refund
- Be polite yet firm: Start with a respectful tone but clearly state your dissatisfaction and reason for refund.
- Use specific issues: Highlight any bugs, missing features, or unmet expectations in your communication.
- Act quickly: Request your refund soon after purchase or issue realization to increase chances.
- Ask for escalation: If initial support denies the refund, request to speak to a manager or higher-level support.
- Keep records: Save all communication and payment proofs to support your claim.
- Leverage payment providers: If denied by Pitch, consider disputing the charge through your bank or payment service.
- Repeat contact attempts: Follow up regularly without being aggressive to show your persistence.
- Use clear, concise language: Avoid threats or aggressive language; instead, be clear and factual.
- Timing matters: Reach out during business hours for quicker, more attentive responses.
- Mention satisfaction guarantees (if applicable): Use any implied satisfaction or trial guarantees as leverage in your request.
Why Do People Request Refunds from Pitch
- Artificial streams identified by Spotify leading to stream removals and impact on royalty payments
- Entire albums or catalogs removed from Spotify following Pitch-Us campaigns
- Lack of response or delayed communication from Pitch-Us customer service
- Use of bots or botted playlists resulting in fraudulent or non-organic streams
- Disputes over refunds due to unfulfilled refund guarantees or delayed refunds
- Misleading service expectations, such as expecting organic promotion but receiving artificial streams
- Dissatisfaction with campaign legitimacy and results delivered
Pitch Refund Script
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Dear Pitch Support Team,
I hope this message finds you well. I'm reaching out regarding a billing issue I experienced, which resulted in an unexpected charge to my account. After reviewing my usage, I believe this charge was made in error or possibly an accidental subscription renewal.
Given the circumstances, I would like to request a refund for this charge. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance!
Best regards,
Pitch Refund Policy
Pitch.com has a non-refundable refund policy, meaning all fees paid are non-cancelable and non-refundable. If the contract is terminated by either party, any unused credits will expire immediately without the option for refund or future use.
The Easiest Way to Get a Pitch Refund
If you’re frustrated trying to get a refund from Pitch—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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