Overview
Plarium is a company that creates fun and exciting games for people to play on their phones, tablets, and computers. They have over 20 different games, ranging from intense adventure games to more casual and relaxed ones. Some of their popular games are RAID: Shadow Legends, Mech Arena, and Vikings: War of Clans. You can play their games on iOS, Android, and PC, and they also have a special app called Plarium Play to make gaming easier on your computer. Basically, Plarium is all about making great games that lots of people enjoy playing.
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The information was taken directly from Plarium's official company about page, which clearly states their focus on creating mobile and PC games with a wide variety of genres to suit many types of players. The details about game titles, platforms, and the gaming launcher support a consumer-friendly description.
How to Get a Plarium Refund: Step by Step
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap your profile icon in the top right corner, then tap "Payments & subscriptions."
- Tap "Subscriptions," find your Plarium subscription, and tap it.
- Tap "Request a refund" or "Report a problem."
- Choose the reason for the refund, such as "subscription renewed without my consent" or "account was unused."
- Submit the request and wait 24-48 hours for an update.
If you purchased through Apple:
- Go to reportaproblem.apple.com and sign in with your Apple ID.
- Click "I'd like to," then choose "Request a refund."
- Select the Plarium subscription or in-app purchase item.
- Choose a reason like "subscription renewed without notice" or "I did not use the account."
- Submit the request and wait 24-48 hours for the decision.
- If you want to stop renewal, cancel the subscription under your Apple ID subscriptions.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to "Activity" and select the payment made to Plarium.
- Use the contact information of Plarium provided in the transaction details to request a refund.
- If you do not receive a refund, open a dispute in the PayPal Resolution Center within the dispute filing timeframe.
- Message Plarium through PayPal during the dispute to try to resolve the issue.
- If unresolved, escalate the dispute to a claim for PayPal investigation.
If you purchased through Credit Card directly:
- Check if your credit card was charged for the subscription renewal.
- Cancel the subscription at least 24 hours before the renewal period ends (if you intend to avoid further charges).
- Contact Plarium Support directly to request a refund, providing your Payment ID and transaction details.
- Plarium may reimburse with virtual currency or products but not cash at their discretion.
- If Plarium support does not resolve the refund issue, contact your credit card provider to dispute the charge, citing unauthorized or accidental renewal.
Email
The email is not available.
Tips and Tricks for Getting a Plarium Refund
- Submit multiple refund tickets with different, plausible reasons to increase chances.
- Avoid mentioning chargebacks or disputes upfront; try to resolve via support first.
- Use clear, polite, and concise language in refund requests, stating disappointment and unmet expectations.
- Escalate politely if no response, by replying to tickets or opening new tickets referencing previous ones.
- Timing matters: request refunds soon after purchase or after major updates/patches related to issues.
- Be prepared for account bans if refund is granted, especially with chargebacks; some report bans lasting weeks to months.
- Going through bank or payment provider disputes categorized as "misrepresented goods" might succeed but usually triggers bans.
- Some users got refunds after large spend and then were unbanned later, indicating heavy spenders might have some recourse.
- Refunds may be reversed as negative in-game currency (acoin) adjustments, impacting game progress.
- Refunds from app stores (Apple) are sometimes more successful than direct requests to Plarium.
Why Do People Request Refunds from Plarium
- Technical issues causing game losses, such as documented bugs or server errors making gameplay unplayable.
- Accidental purchases or unintended charges on account holders.
- Poor game performance and buggy gameplay leading to frustration.
- Unfair or rigged game mechanics, including exploiters and cheating affecting player experience.
- Discontent with in-game rewards, including low-quality items, duplicates, or rewards taken away via patches.
- Lost game progress like erased characters or missing assets with inadequate customer support response.
- Company policies that do not allow cash refunds, causing dissatisfaction when purchase expectations are not met.
- Players feeling forced to spend excessive money on events or champions, compared to gambling or slot machines.
- Account bans related to refund requests or disputes leading to restricted access.
- Unhelpful or poor customer support responses to issues or refund requests.
- Accusations of deceptive or fake promotions creating distrust among players.
- Issues with the game's AI causing frustrating and ineffective gameplay.
Plarium Refund Script
Script
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Hello Plarium Support,
I hope this message finds you well. I'm writing to bring to your attention a billing issue I encountered recently. I noticed an accidental charge on my account related to a purchase I did not intend to make. I appreciate the quality of your games, but this unexpected expense has caused some dissatisfaction.
I kindly request a refund for this charge at your earliest convenience. Thank you for your understanding and assistance in resolving this matter.
Best regards,
Plarium Refund Policy
Plarium's refund policy states that all purchases of virtual currency and goods are final and non-refundable, unless stated otherwise. Reimbursements may occur at the company's discretion in the form of in-game currency or virtual products, and requests for reimbursement must be submitted within 7 days of the loss, supported by documentation if due to technical issues.
The Easiest Way to Get a Plarium Refund
If you’re frustrated trying to get a refund from Plarium—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.