Overview
Pulsetto is a company that offers a simple, non-invasive device to help you relax, reduce stress, and sleep better by gently stimulating your vagus nerve. The device works naturally to calm your body quickly, usually in just 4 minutes, by activating your parasympathetic nervous system (the one that helps you 'rest and digest'). It uses gentle vibrations on your neck and is backed by scientific research, making it safe and easy to use. Beyond the device, Pulsetto also provides apps and accessories to enhance your experience. Their services focus on helping everyday people manage stress and improve sleep without complicated or harsh treatments, and they even offer free worldwide shipping and a money-back guarantee.
Difficulty
12345678910
Easy Medium Very Hard
The information was directly gathered from Pulsetto's official website, which clearly describes the main services and benefits of their vagus nerve stimulation device and related products, presented in consumer-friendly language.
How to Get a pulsetto Refund: Step by Step
If you purchased through Pulsetto.tech (Credit Card or Direct Purchase):
- Ensure you are within the 30-day risk-free trial period from the date of purchase.
- Package the Pulsetto device in its original packaging in case you need to return it as part of the refund process.
- Email Pulsetto customer support at info@pulsetto.tech with your purchase details and a request for refund.
- Mention specifically that the product is being returned within the risk-free trial period and emphasize if the device is damaged or not working properly.
- Wait for instructions from Pulsetto on where to send the device back.
- Ship the device back as per instructions to be eligible for the refund.
- Once the product is received and verified, Pulsetto will issue a refund to the original payment method.
If you purchased through Apple:
- Go to reportaproblem.apple.com and sign in with your Apple ID.
- Click or tap "I'd like to," then choose "Request a refund."
- Choose the reason for your refund request, such as a subscription that renewed without notice or unused account.
- Select the Pulsetto subscription or purchase you want refunded and submit the request.
- Wait 24 to 48 hours for Apple's refund team to process your request and check the status online.
- If needed, cancel the subscription by opening the Settings app, tapping your Apple ID, then "Subscriptions," and selecting Pulsetto to cancel.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right, then select "Payments & subscriptions."
- Tap "Subscriptions," find the Pulsetto subscription, and tap it.
- Select "Cancel subscription" if you want to stop further charges.
- Go to the Google Play refund request page by signing in at Google Play Refunds.
- Follow the prompts to select the Pulsetto purchase and submit your refund request, citing reasons such as unexpected renewal or lack of usage as persuasive points.
- Monitor your email for updates about your refund request.
Email
The email is not available.
Tips and Tricks for Getting a pulsetto Refund
- Initiate refund requests early within the 21-30 day money-back guarantee window to strengthen your case.
- Persistently follow up by resubmitting refund requests multiple times if initially ignored.
- Use clear, firm, and polite language that emphasizes dissatisfaction and unmet expectations without aggression.
- Document everything: keep screenshots and records of all interactions, payments, app glitches, and product issues.
- Highlight technical problems: mention app glitches, poor battery life, and inaccurate device info as reasons for your dissatisfaction.
- Request support via email first; if ignored, escalate to your payment provider or bank to claim chargebacks or fraudulent charges.
- If purchased via app stores like Google Play or Apple, follow their refund request processes instead of or alongside contacting Pulsetto.
- Use community complaints and social proof from Reddit and forums to strengthen your case during communication.
- Respond promptly to any company inquiries and provide any requested info to avoid delays.
- Return the device in original packaging, preferably to a UK address if possible, to avoid high return shipping fees, based on user experiences.
- Be aware of return shipping fees: some users had to pay but after complaints, the company sometimes covered these costs.
- Timing is crucial: don't delay requests; early and continuous follow-up improves success chances.
- Maintain a polite but firm tone:
- Example script to use: "Dear Pulsetto Customer Service, I am dissatisfied with my recent experience and would like to request a refund. Please advise on next steps. Thank you for your assistance."
Why Do People Request Refunds from pulsetto
- Product not as described - Customers may request a refund if the Pulsetto device does not match the product description.
- Not fully satisfied - If the user is not satisfied with the product's performance or benefits, they may seek a refund within 30 days of delivery.
- Defective product - Refunds are given if the product is defective upon receipt and a fault is proven with photo or video evidence.
- Misuse or damage by customer - Refund requests are refused if the product is damaged due to misuse, abuse, accidents, liquid contact, fire, or natural disasters.
- Cosmetic damages preventing resale - If cosmetic damage makes the product unsellable as new, refund may be denied.
- Unsatisfactory results - The company offers a 30-day risk-free trial, so ineffective stress or sleep improvement results can lead to refunds.
pulsetto Refund Script
Script
Copy
Dear Pulsetto Customer Service,
I hope this message finds you well. I am writing to bring to your attention a billing issue regarding an accidental charge that has appeared on my account. Unfortunately, I am quite dissatisfied with my recent experience and would like to request a refund for this charge.
Please let me know the next steps to initiate the refund process. I appreciate your prompt attention to this matter and look forward to your response.
Thank you for your assistance.
Best regards,
pulsetto Refund Policy
Pulsetto offers a refund policy that allows customers to try the device risk-free for 21 days. If you are not satisfied, you can return the device in its original packaging for a full refund.
The Easiest Way to Get a pulsetto Refund
If you’re frustrated trying to get a refund from pulsetto—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
