Overview
Purdy & Figg makes natural, non-toxic cleaning products that are safe for your home and family. Their main product is called Counter Clean, a powerful spray you can use on pretty much any surface around the house. They use plant-based ingredients and scent their products with pure essential oils for a nice smell. They sell cleaning concentrates that you mix with water in reusable glass bottles, promoting sustainability and cutting out harsh chemicals and plastic waste. You can buy individual products, starter kits, or subscribe to get refills every 90 days. Their products are made in the UK with high health standards and work well on all kinds of surfaces like wood, glass, stone, and sealed countertops.
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The information comes directly from Purdy & Figg's official website, summarizing their products, their natural and non-toxic focus, use of essential oils, sustainability efforts, and the types of products and services they offer, like starter kits and subscription refills.
How to Get a purdyandfigg Refund: Step by Step
If you purchased through Purdy & Figg Website:
- Go to purdyandfigg.com and log into your account.
- Navigate to your subscription or membership section.
- Contact customer service directly through the provided email info@purdyandfigg.com or their contact form.
- In your contact request, mention that you are requesting a refund for your main subscription service.
- Your subscription must be cancelled for future charges, but focus your message on requesting a refund for the recent charge.
- If you have returned any orders related to your subscription, submit your proof of return postage through their support site as instructed on their returns page for refund processing.
- Wait for confirmation from customer service regarding your refund status.
If you purchased through Apple:
- Open your browser and go to reportaproblem.apple.com and sign in with your Apple ID.
- Tap or click "I'd like to", then choose "Request a refund."
- Choose the reason why you want a refund, such as "subscription renewed without notice" or "account was unused."
- Choose the Purdy & Figg subscription purchase from the list and submit your request.
- Wait 24 to 48 hours for an update on your refund request status.
If you purchased through Google Play:
- Go to play.google.com and sign in with your Google Account.
- Click your Profile picture at the top right.
- Go to Payments & subscriptions > Budget & order history.
- Find the Purdy & Figg subscription order and click Report a problem.
- Select the option that best describes your situation and complete the form, noting that you want a refund.
- Submit the form and wait for Google's decision, which usually comes within one day but can take up to four days.
- If you do not find your order, verify you are using the correct Google Account or contact the developer (Purdy & Figg) for help if more than 48 hours have passed since purchase.
- Effective messaging angles include mentioning the subscription renewed without notice or the account was unused.
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Tips and Tricks for Getting a purdyandfigg Refund
- Be polite but firm in all communications to keep customer service receptive.
- Document everything: Keep records of all emails, chats, and calls with timestamps.
- Contact customer service promptly once you identify an issue with your order or billing.
- Use clear, professional language explaining the issue and request a refund politely.
- Request escalation if initial customer service responses are slow or unhelpful—ask to speak to a manager or supervisor.
- Send refund requests during business hours for quicker responses, preferably early in the week.
- Leverage Chargeback services or subscription managers that can detect and dispute unwanted charges on your payment method.
- Return items in original condition and at your expense as required, and submit proof of postage for faster processing.
- Be persistent but patient—follow up regularly without being aggressive.
- Highlight any discrepancies or mistakes clearly and ask for prompt resolution, emphasizing customer satisfaction.
- Use social proof or mention other positive resolutions to encourage good service, without being confrontational.
Why Do People Request Refunds from purdyandfigg
- Item doesn't fit - Size issues are a common reason for clothing returns.
- Product doesn't match description - Customers may find the item different from what was advertised online.
- Defective or damaged product - Items may arrive faulty or damaged, prompting refunds.
- Wrong product delivered - Receiving an incorrect item leads to refund requests.
- Product doesn't meet expectations - Customers may be unhappy with the quality or style.
- Order delivery issues - Returned packages due to courier problems or incorrect address.
- Customer service dissatisfaction - Poor customer service experiences can lead to refund demands.
purdyandfigg Refund Script
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Hello,\n\nI hope this message finds you well. I am reaching out regarding a billing issue that I encountered with my recent order. I noticed an accidental charge on my account that I believe is incorrect. I would appreciate your assistance in processing a refund for this charge.\n\nThank you for your understanding and support, and I look forward to your prompt response.\n\nBest regards,
purdyandfigg Refund Policy
Purdy & Figg's refund policy states that customers can return their orders for a refund within a specified period, but returns must be sent back at the customer's expense. The company advises that all returned items should be in their original condition to qualify for a refund, and certain conditions may apply to specific products.
The Easiest Way to Get a purdyandfigg Refund
If you’re frustrated trying to get a refund from purdyandfigg—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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