Overview
Real Mah Jongg lets you play American Mah Jongg online on your computer, iPad, or tablet. You can play against computer opponents or challenge your friends to a game. It's a simple and fun way to enjoy the classic game digitally, anytime and anywhere.
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The main service offered by Real Mah Jongg, as stated clearly on their homepage and FAQ, is letting users play American Mah Jongg online against computers or friends on multiple devices. This straightforward description matches the target consumer audience and highlights the core functionality of the site.
How to Get a Real Mah Jongg Refund: Step by Step
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Select "Payments & subscriptions" then tap "Subscriptions."
- Find your Real Mah Jongg subscription in the list and tap it.
- Tap "Report a problem" and select the issue that best fits your situation, such as "I want to request a refund."
- Provide details that increase refund chances, such as emphasizing the subscription renewed without notice or that you did not use the account during the subscription period.
- Submit the request and wait for Google Play's response regarding your refund.
If you purchased through PayPal:
- Log in to your PayPal account at paypal.com.
- Navigate to "Activity" and locate the payment made to Real Mah Jongg.
- Click the transaction to see details and select "Report a problem."
- Choose "I want to request a refund" or a similar option.
- Explain your refund reasoning with clear phrases like "The subscription auto-renewed without prior notification" or "I did not use the service after renewal."
- Submit your claim and communicate promptly if PayPal asks for additional information.
If you purchased through credit card directly on realmahjongg.com:
- Log in to your account on realmahjongg.com.
- Go to "My Account" and check your billing or subscription section to verify charges.
- Find the customer support contact email or phone number on the website (such as the contact number 646-770-0550).
- Call or email customer service requesting a refund.
- Use clear messaging that the subscription auto-renewed without your consent or notification, or that you did not use your account during the subscription period to increase refund likelihood.
- If required, cancel the subscription first to prevent further charges before or during the refund request process.
Site
The site is not available.
Tips and Tricks for Getting a Real Mah Jongg Refund
- Act quickly and request a refund within the first few days of purchase or subscription renewal.
- Use polite but firm language in emails, emphasizing your misunderstanding or dissatisfaction rather than outright blaming.
- Request cancellation confirmation in writing to avoid ongoing charges.
- Document all correspondence including dates, times, and names of customer service representatives.
- Escalate your request calmly by asking to speak to a supervisor or using any listed higher-level contact.
- Leverage payment disputes through your payment provider (credit card, PayPal) if direct contact fails.
- Check and mention any 60-day dispute policy to assert your rights when asking for refunds.
- Time your communication to business hours for a faster response.
- Be persistent but concise with follow-ups spaced a few days apart without overwhelming the customer service team.
- Use refund or cancellation forums or groups to find current effective contact info and share tactics.
Why Do People Request Refunds from Real Mah Jongg
- Account termination by Real Mah Jongg leading to pro-rated refunds if user signed up for a fee-bearing service.
- Disputes over charges, where users must notify Real Mah Jongg within 60 days to request refunds.
- User dissatisfaction with the game experience or service, prompting refund requests.
- Failure to deliver purchasable items or services in a timely manner, leading to refund demands.
- Subscription cancellations and requests for unused service periods to be refunded.
- Technical issues on the site or game affecting usability causing users to seek refunds.
- Customer service disputes, such as denial of refunds or delays in processing, leading to refund complaints.
Real Mah Jongg Refund Script
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Dear Real Mah Jongg Support,
I hope this message finds you well. I am writing to address a billing issue I recently encountered. Unfortunately, there was an accidental charge associated with my account that I did not intend to authorize. I believe this may have been a mistake, and I would appreciate your assistance in rectifying it.
Could you please process a refund for this charge at your earliest convenience? I have always enjoyed using your service and appreciate the quality you provide, but this unexpected charge has caused some concern.
Thank you for your understanding and prompt attention to this matter.
Best regards,
[Your Name]
Real Mah Jongg Refund Policy
Real Mah Jongg's refund policy states that if they terminate your account without cause and you have subscribed to a fee-based service, they will refund the pro-rated, unearned portion of the prepaid amount for that service.
The Easiest Way to Get a Real Mah Jongg Refund
If you’re frustrated trying to get a refund from Real Mah Jongg—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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