Overview
ResumeCoach is an easy-to-use online platform that helps people create great resumes and cover letters with the help of AI tools. You can pick from different resume templates that fit various jobs, and the AI tools help guide you by suggesting skills, summaries, and ways to improve your resume. They also have a tool that checks your resume to make sure it looks good to employers and passes automated screening systems. If you need help writing cover letters, they offer that too, with examples and tips for different professions. Plus, you can access expert career advice through their blog and use handy features like editing on multiple devices, sharing your resume online, and getting quick feedback. Overall, it’s designed to make job searching easier and help your application stand out.
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The information is directly taken from ResumeCoach's About Us page and their main service and features descriptions on their official website, which clearly outline the services offered to consumers in straightforward language.
How to Get a ResumeCoach Refund: Step by Step
If you purchased through ResumeCoach.com direct billing:
- Log in to your ResumeCoach account.
- Click on the cogwheel icon in the upper right corner of the dashboard.
- Select "Profile" from the dropdown menu.
- In the left-side menu, click on "Subscription."
- Click the red "Unsubscribe" button and confirm to cancel your subscription if it has not been canceled yet.
- Send an email to contact@resumecoach.com with the subject line "Refund Request."
- In your email, state clearly that your subscription was renewed without prior notice and you wish to request a refund for the recent charge.
- If applicable, mention that the account was unused or you are dissatisfied with the service as additional reasons for the refund.
- Request confirmation of cancellation and refund processing.
How to Contact ResumeCoach
If you need assistance, here’s how you can get in touch with ResumeCoach support team:
Tips and Tricks for Getting a ResumeCoach Refund
- Act quickly to cancel subscription before the free trial ends or automatic renewal happens to avoid charges.
- Cancel subscription via website first by going to Profile > Subscription and clicking "Unsubscribe" before requesting a refund.
- Send a clear and polite refund request email to contact@resumecoach.com with subject "Refund Request." State the subscription was renewed without notice and express dissatisfaction with the service or unused account as reasons.
- Use firm but courteous language emphasizing inconvenience and expectation of refund.
- Request confirmation of cancellation and refund processing in the email.
- Document all communications to customer support as evidence in case you need to escalate.
- If the initial support is unhelpful, escalate by requesting a supervisor or higher-level customer service contact.
- Dispute the charge with your payment provider or credit card company if refunds are denied or ignored.
- Monitor your bank or credit card statements carefully to ensure no further unauthorized charges after cancellation.
- Use public forums or social media mentions to pressure the company for quicker resolution.
- Be persistent and patient, as multiple follow-ups may be necessary before a refund is granted.
- Sample refund request language:
Dear ResumeCoach Team,
I hope this message finds you well. I am reaching out regarding a billing issue I have encountered with my recent transaction. I was charged for a service that I did not intend to purchase, and unfortunately, I have become dissatisfied with the overall experience.
I kindly request a refund for this charge, as it was an accidental transaction. I would appreciate your assistance in resolving this matter promptly.
Thank you for your understanding and support.
Why Do People Request Refunds from ResumeCoach
- Unauthorized or automatic charges without customer consent.
- Users forgetting to unsubscribe before the trial ends, leading to unexpected subscription charges.
- Confusion or dissatisfaction with subscription billing terms and fees.
- Account auto-renewal of monthly subscription after a 14-day trial period without cancellation.
- Concerns about unexpected deductions or billing practices that prompt refund requests.
ResumeCoach Refund Script
Script
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Dear ResumeCoach Team,
I hope this message finds you well. I am reaching out regarding a billing issue I have encountered with my recent transaction. I was charged for a service that I did not intend to purchase, and unfortunately, I have become dissatisfied with the overall experience.
I kindly request a refund for this charge, as it was an accidental transaction. I would appreciate your assistance in resolving this matter promptly.
Thank you for your understanding and support.
Best regards,
ResumeCoach Refund Policy
ResumeCoach's refund policy states that the initial trial period fee is non-refundable. Additionally, the last membership fee charged may be refunded upon the customer's express request, but earlier membership fees are non-refundable. The company may refuse refund requests if it suspects misuse of the subscription services, and only one refund will be issued for multiple subscriptions within a year.
The Easiest Way to Get a ResumeCoach Refund
If you’re frustrated trying to get a refund from ResumeCoach—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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