How to Get a RH Refund

Overview

RH (Restoration Hardware) is a company that offers luxury home furnishings and decor. They provide a wide range of products including furniture, lighting, textiles, bathware, outdoor items, and products for babies and children. In addition to selling these items, RH offers interior design services at three levels: basic design help for single rooms, more detailed design for multiple rooms or whole homes, and a premium full-service design for complete home transformations. These services include help with picking products, creating design concepts, producing floor plans and 3D renderings, coordinating the project, and assisting with installation and styling. Some design services are complimentary for members. Essentially, RH helps you outfit and decorate your home with high-quality pieces and professional design support, making it easier to create a beautiful living space.

Difficulty

12345678910

Easy Medium Very Hard

How to Get a RH Refund: Step by Step

How to Contact RH

Get help with your refund

"This app saved me $127 in minutes"

Tips and Tricks for Getting a RH Refund

• Document the issue visually: Take clear photos of the product issue to show deterioration or defects.
• Visit the store in person: Going to a physical location increases chances of a refund compared to online requests.
• Use polite but firm language: Explain your issue clearly and respectfully, emphasizing your expectation for quality and satisfaction.
• Reference the lifetime warranty on cushions and fill: Mention that RH stands by their lifetime warranty which they link to your account.
• Show prior usage but highlight significant flaws: Mention how long you’ve used the item but stress the abnormal sagging or damage.
• Be prepared to escalate to a manager: If initial staff are reluctant, politely ask to speak with a manager or someone with authority.
• Timing your request: Although official return window is 30 days, some users have successfully gotten refunds years later, especially under warranty claims.
• Leverage social proof carefully: Indicate you have seen similar cases where RH honored returns or refunds in similar situations.
• Avoid mentioning online complaints as negativity: Keep the conversation positive and focused on resolution and satisfaction rather than complaints.
• Consider exchange or store credit: Be open to alternatives if full refund is not initially offered, then gently push for refund if still unsatisfied.

Why Do People Request Refunds from RH

RH Refund Script

Script

Copy

Hello,\
I hope this message finds you well.\
I’m writing to request a refund for an accidental charge on my account. I noticed this discrepancy on my billing statement and was quite surprised as I did not authorize this additional charge.\
I would appreciate your assistance in resolving this matter and processing my refund at your earliest convenience. Thank you for your attention to this issue.\
Best regards,

RH Refund Policy

The Easiest Way to Get a RH Refund

If you’re frustrated trying to get a refund from RH—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.

Get help with your refund

"This app saved me $127 in minutes"

Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.