Overview
Rise Science is a company that helps you improve your sleep and energy throughout the day with an easy-to-use app. The app tracks how much sleep your body needs and how much sleep debt you have, then helps you pay it back. It predicts your daily energy levels based on your natural body clock (circadian rhythm) and tells you the best times to focus, when you'll feel groggy, and when to start winding down for bed. You don't need any special wearable devices to use it, but it can connect to popular health trackers like Apple Health, Oura, and Fitbit. The app uses science-based habits and nudges to help you build better daily routines, wake up ready, and boost your productivity, performance, and well-being overall.
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This summary is based on the official Rise Science website, which clearly explains the app's main features and services in simple terms intended for consumers.
How to Get a Rise Science Refund: Step by Step
If you purchased through Apple on the Apple App Store:
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID.
- Tap or click "I'd like to," then choose "Request a refund."
- Select the reason for your refund request, such as the subscription renewed without notice.
- Choose the Rise Science subscription from your purchase list and tap Submit.
- Wait 24 to 48 hours for Apple to provide an update on your refund request.
- After submission, periodically check the status of your refund request on reportaproblem.apple.com.
- Mention that the subscription renewed without notice or emphasize that the account was unused to improve refund chances.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap the profile icon in the top right corner and select Payments & subscriptions, then Subscriptions.
- Find the Rise Science subscription on the list and tap it.
- Tap Refund or select Report a problem from the menu.
- Follow the prompts to choose a refund reason, such as accidental purchase or unauthorized charge.
- Submit the refund request.
- If no refund option is visible, visit the Google Play refund website and use the self-service refund form.
- Use messaging tactics like stating it was an accidental purchase or unauthorized charge to increase refund success.
If you purchased directly via Rise Science (not through Apple or Google Play):
- Go to the Rise Science support request page at https://help.risescience.com/hc/en-us/requests/new.
- Enter your email address in the email field.
- Choose an appropriate subject like "Refund Request."
- Select the request type from the dropdown list.
- Optionally, specify your device's operating system.
- Specify where you started your Rise Science subscription (mention it was via their website directly).
- Use the description box to provide detailed information about your refund request including reasons such as unwanted charge or subscription renewal without notice.
- Attach any relevant files or screenshots to support your request.
- Submit the form.
- A Rise Science support team member will review and respond within 2 days.
Tips and Tricks for Getting a Rise Science Refund
- Document your cancellation and refund request immediately with screenshots or emails showing your subscription cancellation.
- Be polite but firm in your communication—express your dissatisfaction clearly without aggression.
- Request a direct refund via their official support channels specifying that you were charged after the trial or cancellation.
- Follow up persistently every few days if no response is received; persistence shows seriousness.
- Escalate the issue if initial requests fail, by asking to speak with or email a manager or higher-level support.
- Time your requests sooner rather than later—refunds are more likely if requested promptly after the charge.
- Reference any unfair charging, such as being charged despite cancelling in trial period, to strengthen your case.
- Utilize dispute with your bank or payment provider as last resort if company response is uncooperative.
- Use clear and concise language explaining the issue and what resolution you want.
- Express willingness to provide proof such as receipts or cancellation confirmation.
Why Do People Request Refunds from Rise Science
- Charged after canceling free trial: Users cancel the subscription during the trial period but are still charged for the full year.
- Unhelpful customer service: Customers report requests for refunds being ignored or blocked.
- Loss of premium features after payment: Paying customers sometimes lose access to premium features and request refunds.
- Repeated unauthorized charges: Attempts to charge customers multiple times for a yearly subscription despite cancellation.
Rise Science Refund Script
Script
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Dear Rise Science Team,
I hope this message finds you well. I am writing to address an unintended charge on my account that has caused some confusion. I believe there has been a billing issue related to my recent subscription renewal, which I did not intend to authorize.
I would appreciate it if you could process a refund for this charge at your earliest convenience. Thank you for your attention to this matter. I look forward to your swift response.
Best regards,
Rise Science Refund Policy
Rise Science does not offer refunds for the current subscription period after payment is made. However, users can request refunds based on the platform used for subscription: Apple App Store or Google Play Store subscriptions must go through Apple or Google for refunds, respectively, while subscriptions created directly through Rise can be refunded by submitting a request via their support form.
The Easiest Way to Get a Rise Science Refund
If you’re frustrated trying to get a refund from Rise Science—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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