Overview
Secret Energy is a company that offers a unique blend of spiritual and holistic services and products. They provide an AI spiritual guide called Sibyl AI, which helps people explore spiritual knowledge. They also have an institute called Innerversity for metaphysical learning. The company offers various holistic products like supplements, spiritual technologies, and elements that support wellness and personal growth. They have tools and communities for things like detox, relationships, numerology, astrology, and more, plus mentorship programs. Their goal is to help people grow spiritually, mentally, and physically in a way that feels natural and supportive.
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The information was gathered directly from the main secretenergy.com website which lists their key services and products clearly in an easy-to-understand manner. The description avoids technical jargon and explains the company's offerings in straightforward consumer-friendly language.
How to Get a secretenergy Refund: Step by Step
If you purchased through Sibyl AI website or PayPal:
- Log in to your Sibyl AI account on the Sibyl AI website.
- Navigate to Account Settings > Account > Subscription Possibilities.
- Cancel the subscription if not already canceled.
- If you used PayPal, log in to your PayPal account.
- Go to Account Settings > Payment Preferences > Manage Automatic Payments.
- Find the merchant "Sibyl" or "Braintree" and cancel automatic payments.
- Locate the transaction for Sibyls.ai or Spiritechs in your PayPal activity.
- Click on the transaction and select "Report a problem," then choose "I want a refund." Submit the case explaining the issue.
- You can also contact Sibyl Support directly with your account email and transaction ID if needed.
If you purchased through Apple App Store (iPhone/iPad):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID profile at the top.
- Select "Subscriptions."
- Locate the Sibyl AI subscription.
- Tap "Cancel Subscription" if active (cancellation is necessary to stop further charges before requesting a refund).
- Go to Apple's refund website: https://reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- Find your Sibyl AI subscription under "Subscriptions."
- Click "Report a Problem" and choose "Request a Refund." Select a reason such as "Subscription renewed without notice" or "Account unused." Submit the request.
If you purchased through Google Play Store (Android):
- Open the Google Play Store app on your Android device.
- Tap your Profile Icon in the top-right corner.
- Select "Payments & Subscriptions."
- Go to "Subscriptions" and find the Sibyl AI subscription.
- Tap "Cancel Subscription" if active to stop further billing.
- Visit https://play.google.com/store/account on a browser.
- Click "Order History" and find the Sibyl AI subscription purchase.
- Click "Report a problem," select a reason such as "Subscription renewed without notice" or "Account unused," and submit your refund request.
Tips and Tricks for Getting a secretenergy Refund
- Initiate your refund request promptly after purchase to avoid missing eligibility windows.
- Maintain polite but firm communication throughout all interactions with support.
- Keep detailed records of all emails, chats, or communications—document dates, times, and content.
- Follow up regularly if your refund is delayed or ignored; persistence can pay off.
- Escalate your request to higher levels of support if the initial contacts do not resolve your issue.
- Leverage public platforms like social media or review sites to put public pressure if private attempts fail.
- Use clear, precise, and professional language in your refund requests—avoid emotional or vague statements.
- Express willingness to resolve amicably to encourage cooperation from the company.
- Avoid missing deadlines or refund eligibility criteria such as the 14-day window for returns on certain products.
- If purchased through third parties like PayPal, Apple, or Google Play, use their dispute and refund request mechanisms promptly, including canceling subscriptions to stop further charges.
Why Do People Request Refunds from secretenergy
- Product dissatisfaction: Customers may feel the products did not meet their expectations or claims.
- Non-refundable items: Certain purchases like Wealthybot credits are stated as non-refundable, leading to refund requests.
- Shipping issues: Refunds are often requested due to lost packages or refusal of delivery at customs.
- Delay or non-receipt of orders: Customers may request refunds if orders are delayed or never received.
- Defective or damaged items: Refunds are sometimes requested when products arrive damaged or defective.
- Change of mind: Some customers seek refunds simply because they changed their mind post-purchase.
- Disputes over affiliate program terms: Some refund requests arise from misunderstandings related to affiliate program credit purchases.
- Product not as described: Customers may ask for refunds if the received product does not match the description provided.
secretenergy Refund Script
Script
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Dear Secret Energy Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent transaction on your website. I noticed an accidental charge on my account that I was not expecting and would like to request a refund for this amount.
I have always appreciated the quality of your services, but this experience has left me dissatisfied. I would greatly appreciate your assistance in resolving this matter promptly.
Thank you for your attention to this issue. I look forward to your swift response.
Best regards,
secretenergy Refund Policy
Secret Energy's refund policy stipulates that certain products, including online courses, downloadable software, and e-books, are not eligible for refunds. For other products, customers can return damaged or defective items within 14 days of arrival for a refund, which will be processed after inspection, although shipping and restocking fees may apply. To initiate a return, customers must contact support before shipping the item back.
The Easiest Way to Get a secretenergy Refund
If you’re frustrated trying to get a refund from secretenergy—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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