Overview
Serenity Day Spa of Memphis is a welcoming and high-end spa where you can relax and pamper yourself. They offer a wide range of services including massages (like deep tissue, Swedish, prenatal, couples, and hot stone), various skin and body treatments, hand and foot care, and rejuvenating facials. You can also enjoy makeup application and lessons, brow and lash tinting, and unique body treatments like mud or seaweed wraps. There are special spa packages that sometimes include meals, and facilities like a whirlpool bath and party room for spa events. The spa uses well-regarded skincare and makeup brands to make sure you look and feel your best.
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The description is based on detailed information directly from an official listing on a trusted tourism website, which outlines the main services and customer experience at Serenity Day Spa Memphis in simple, consumer-friendly terms.
How to Get a serenitydayspaofmemphis Refund: Step by Step
If you purchased through the Serenity Day Spa of Memphis website (direct billing):
- Log in to your account on serenitydayspaofmemphis.com using your membership or subscription credentials.
- Navigate to the billing or membership section to locate your active subscriptions.
- Since official refund policies indicate non-refundable memberships, prepare to request a refund by contacting customer support directly.
- Use the website's contact form, email address, or phone number to reach out to customer support.
- In your refund request, mention if a charge was made without your consent or if you experienced service issues.
- If you are not able to get a refund through direct contact, consider disputing the charge with your credit card company or bank as a last resort, highlighting unauthorized or problematic charges.
If you purchased through a third-party platform (Apple App Store, Google Play, etc.):
- Open the respective app store or platform where you made the purchase (Apple App Store, Google Play Store, etc.).
- Go to your account subscriptions or purchase history.
- Find the Serenity Day Spa of Memphis subscription or charge.
- Use the platform’s refund request process:
- For Apple: Open Settings > tap your Apple ID > Subscriptions > select Serenity Day Spa > Report a Problem to request a refund. Mention that the subscription renewed without notice or emphasize that the membership was unused.
- For Google Play: Open Google Play Store > Menu > Account > Purchase History > select the relevant purchase > Refund or report a problem. Highlight unauthorized charges or service issues.
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Tips and Tricks for Getting a serenitydayspaofmemphis Refund
- Act immediately after the charge to increase chances of success.
- Be polite but firm in your communication, stating issues like "unauthorized charges" or "service not provided as expected."
- Request the refund in writing with a detailed explanation of the problem.
- Document all communications, including charges, receipts, dates, and any correspondence.
- Use precise language such as: "I did not authorize this payment" or "service not provided as expected."
- Use all available contact methods: contact form on website, email, phone (901-751-4004), and social media where possible.
- Escalate to your payment provider to dispute the charge if direct contact fails, citing unauthorized or problematic charges.
- Highlight unauthorized or deceptive purchase practices during your communications to strengthen your case.
- Avoid canceling any chargeback until you have received a full refund.
- Consider using third-party chargeback services that can assist with detecting and canceling subscriptions and initiating refunds.
- Be aware there may be a $25 service fee on credit card refunds and act before any timing limits expire.
- Common successful refund reasons include service dissatisfaction, unauthorized or billing errors, service not received, and disputes requiring credit card companies or legal entities.
Why Do People Request Refunds from serenitydayspaofmemphis
- Service issues or dissatisfaction with the treatment provided.
- Charge made without consent or unauthorized payments.
- Billing errors leading to incorrect charges.
- Service not received as expected or promised.
- Refund policy excludes gift card purchases from refunds.
- Late cancellations or no-shows: Cancellations less than 24 hours before the appointment result in no refunds or partial charges.
- Shortened service time due to late arrivals, with no refund given.
- Non-refundable deposits for appointments canceled or modified with insufficient notice.
- Disputes requiring intervention by credit card companies, BBB, or Attorney General due to delayed or refused refunds.
- Complaints about partial refunds after service issues or cancellations.
serenitydayspaofmemphis Refund Script
Script
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Dear Serenity Day Spa Team,
I am writing to request a refund for a recent charge that appears to be an error or a billing issue. I was charged $XX on [date], but I did not authorize this payment or did not receive the service expected. I would appreciate your assistance in resolving this matter promptly.
Thank you for your attention to this issue, and I look forward to your response regarding the refund process.
Best regards,
serenitydayspaofmemphis Refund Policy
Serenity Day Spa of Memphis has a refund policy that states there is a $25 service charge for refunds on credit card purchases. Additionally, refunds are not available for gift card purchases.
The Easiest Way to Get a serenitydayspaofmemphis Refund
If you’re frustrated trying to get a refund from serenitydayspaofmemphis—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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