Overview
Ship Your Car Now is a company that helps you move your vehicle from one place to another, whether across the country or internationally. They offer door-to-door service, making the process easy and convenient. You can ship cars, boats, RVs, motorcycles, and even heavy equipment. They have options like enclosed shipping for extra protection against weather and road damage, as well as open shipping, which is more budget-friendly. They focus on reliability, timely delivery, and flexible scheduling to fit your needs.
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The overview is based directly on information from the company's official website, which clearly lists their main services and approach in simple terms suitable for consumers.
How to Get a Ship Your Car Now Refund: Step by Step
If you purchased through the ShipYourCarNow website (direct credit card billing):
- Call ShipYourCarNow customer service at 1-888-532-8805.
- Provide your valid order number and request a refund for your membership or subscription charge.
- Request a cancellation email confirming your refund request.
- Emphasize that you are requesting a refund because you believe the charge was made without sufficient notice or authorization, and mention any unused service if applicable.
- Keep a record of all communications for follow-up.
If you purchased through a third-party platform (Apple, Google Play, etc.):
- Use the platform’s subscription management interface to locate your ShipYourCarNow membership.
- Request a refund through the platform’s official refund request process, following detailed instructions in the platform’s settings:
- For Apple: Open the Settings app, tap your Apple ID, then “Subscriptions,” select the ShipYourCarNow subscription, and choose “Report a Problem” to request a refund.
- For Google Play: Open the Google Play Store app, tap your profile icon, go to “Payments & subscriptions,” then “Subscriptions,” find the ShipYourCarNow subscription, and tap “Report a problem.”
- Highlight that the subscription renewed without notice or was unused to increase the chance of refund approval.
Tips and Tricks for Getting a Ship Your Car Now Refund
- Immediately contact your credit card company to dispute the charge if Ship Your Car Now becomes unresponsive; users have reported easy refunds through their card issuer.
- Document everything: Keep records of all communications, damage photos, and any discrepancies to use as proof in disputes or escalations.
- Be firm and clear in your language when demanding a refund; state facts calmly with dates, amounts, and service failures.
- Escalate through multiple channels: Reach out not only via customer service but also consider filing complaints through BBB and online forums where the company’s reputation is discussed.
- Time your refund requests promptly after service issues or non-delivery; delays can hurt the chance of getting money back.
- Use pressure tactics like threatening to dispute charges with the bank or file BBB and FTC complaints to prompt responses.
- Expose inconsistent or fraudulent behavior (e.g., unlicensed drivers, damage cover-ups) in your communication to strengthen your case.
- Engage publicly on online review platforms and forums where other customers voice complaints to add visibility and urgency.
- Avoid accepting vague apologies or partial fixes without written confirmation of refund agreements.
- If necessary, escalate to higher management or consumer protection agencies if frontline representatives do not cooperate.
Why Do People Request Refunds from Ship Your Car Now
- Delayed pick up and delivery times causing inconvenience and safety concerns for customers.
- Price increases after initial quotes, perceived as bait and switch tactics.
- Damage to vehicles during transport such as stripped lug nuts, broken parts, and oil leaks.
- Failure to deliver vehicles within the expected timeframe or at all.
- Non-responsiveness and poor customer service resulting in unresolved issues and lack of accountability.
- Disputes regarding subcontracted shipping liability when damages or delays occur.
- Deposit refunds denied despite non-service or cancellations.
- Contract breaches including theft or loss of vehicles.
- Cancellation fees and non-refundable reservation fees even if transport does not commence.
Ship Your Car Now Refund Script
Script
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Dear Ship Your Car Now Customer Service,
I hope this message finds you well. I'm reaching out to address a billing issue I encountered with my recent transaction. It appears that I was accidentally charged an additional fee that I did not authorize or expected based on the service agreement. This discrepancy has caused some dissatisfaction with my experience.
I would greatly appreciate your assistance in processing a refund for the extra charge. Thank you for your attention to this matter, and I look forward to resolving it promptly.
Best regards,
Ship Your Car Now Refund Policy
The refund policy of Ship Your Car Now states that fees paid are non-refundable due to services that have already been performed, including the administration and arrangement of vehicle transport. Cancellations before dispatch must be made by calling their office with a valid order number to initiate the cancellation process.
The Easiest Way to Get a Ship Your Car Now Refund
If you’re frustrated trying to get a refund from Ship Your Car Now—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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