Overview
Shop.whoop.com mainly offers a variety of bands and accessories for WHOOP fitness wearables, including options like MG Bands, 5.0 Bands, and 4.0 Bands. They also sell men's and women's apparel designed for training and comfort, plus special leather bands made from genuine Italian leather. You can find batteries and battery packs for the devices here too. They have bundles and packs for extra savings. Note that the WHOOP device itself and the membership you need to access the health and fitness data are sold separately on another site, join.whoop.com. So basically, the shop is your go-to place for customizing and upgrading your WHOOP wearable with gear and accessories.
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The information is directly from the official Shop WHOOP website, which clearly lists the product categories and notes about WHOOP devices and memberships sold separately. The description is written in a simple, friendly way suitable for consumers.
How to Get a Shop.whoop.com Refund: Step by Step
If you purchased through Shop.whoop.com Membership Services:
- Log into your account at app.whoop.com.
- Navigate to the Membership section.
- Cancel your membership if you want to refund a recent charge. (Cancellation is required to initiate a refund request.)
- Contact support by emailing support@whoop.com within 30 days of the billing charge or device receipt for refund request.
- If applicable, prepare to return your WHOOP device:
- Request a prepaid return shipping label from support if you have a physical WHOOP device.
- Return the device within 30 days of receipt in an unused and undamaged condition to qualify for a refund (shipping costs may be deducted).
- When contacting support, use these phrasing tactics:
- Mention that the subscription renewed without your notice.
- Emphasize if you have not used the membership or device.
- Note if you experienced any issues or dissatisfaction with the service that justify a refund.
Tips and Tricks for Getting a Shop.whoop.com Refund
- Be persistent with multiple emails or contacts; some users got refunds after repeated attempts.
- Mention your consumer rights explicitly, especially if you are in the EU (e.g., 14-day right to return for online orders).
- Request a pro-rated refund if you used part of the subscription rather than a full refund.
- Leverage purchase channel differences: Purchases made via Amazon reportedly have easier refund processes.
- Mention disputes: If denied, threatening or actually disputing the charge with your credit card company can lead to a refund.
- Escalate politely but firmly, mentioning legal rights or consumer protection laws to encourage compliance.
- Timing can matter: Early requests or mentioning the purchase date in relation to refund windows helps.
Why Do People Request Refunds from Shop.whoop.com
- Damaged or defective items upon arrival.
- Cancellation of membership and device return within 30 days for any reason.
- Items being worn or used often lead to rejected returns and no refunds.
- Custom bands (WHOOP Your Way) are final sale and not eligible for return.
- Unhappiness or dissatisfaction with the WHOOP device or services.
- Apparel and accessories returned unworn within 30 days.
Shop.whoop.com Refund Script
Script
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Dear Whoop Customer Service,
I recently encountered a billing issue where I was mistakenly charged for an item I did not intend to purchase. I would appreciate your assistance in resolving this matter and issuing a refund to my original method of payment. I believe that I am within the 30-day return window as outlined in your policy and have attached any necessary proof of purchase for your reference.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Shop.whoop.com Refund Policy
WHOOP's refund policy allows for returns of unworn apparel and accessories within 30 days of delivery, unless the items are marked as final sale. Customers are responsible for return shipping costs, and returns of worn products may be rejected with no refund given.
The Easiest Way to Get a Shop.whoop.com Refund
If you’re frustrated trying to get a refund from Shop.whoop.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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