Overview
SimplyWise is a company that offers an easy-to-use app designed to help people scan, organize, and manage their receipts, bills, invoices, and important paperwork all in one place. The main goal of SimplyWise is to make it simple and quick for users to keep track of their documents so they don’t get lost and are easy to find when needed. It's like having a digital filing cabinet for all your important papers, helping you stay organized without the hassle.
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The company's own homepage and support descriptions clearly state that SimplyWise provides a service to scan, organize, and manage receipts and documents, emphasizing ease and convenience, which suits a consumer-friendly explanation.
How to Get a SimplyWise Refund: Step by Step
If you purchased through Credit Card or PayPal directly on SimplyWise.com:
- Open the SimplyWise app or website and log in to your account.
- Navigate to the Menu and tap on Settings.
- Select Have a Question? or Contact Support to open a support request.
- In your message, mention clearly that you want a refund for your membership subscription charge.
- Highlight that the request is within 30 days of the charge date to increase chances of approval.
- If claiming unused membership access, emphasize that the account or membership was not utilized.
- Wait for support to respond with confirmation or further instructions.
If you purchased through Apple (App Store):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the SimplyWise subscription and tap it.
- Tap Report a Problem or alternatively go directly to reportaproblem.apple.com.
- Log in with your Apple ID credentials.
- Choose Request a Refund, select SimplyWise purchase, and indicate the reason for refund.
- Note: Emphasize in your message that the subscription was renewed without notice or that you did not use the service after renewal.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap your profile avatar in the top-right corner and confirm the correct Google account.
- Select Payments & subscriptions, then Subscriptions.
- Find SimplyWise subscription and tap Manage subscription.
- Tap Request a Refund (if available) or go to the Google Play refund page.
- Follow the prompts to select your SimplyWise purchase and provide a reason for the refund request.
- Effective messaging includes stating the subscription renewed without your consent or you did not use the service after renewal.
Phone
The phone is not available.
Tips and Tricks for Getting a SimplyWise Refund
- Contact SimplyWise support immediately via email at support@simplywise.com for cancellation and refund requests to get a same-day response if possible.
- Act quickly: Users report refund processes may take up to 30 days, so initiate requests promptly after subscription or charge discovery.
- Provide clear evidence: Include purchase receipts, transaction dates, and statements of non-use or accidental subscription to strengthen your claim.
- Be polite but firm: Use respectful language while clearly stating you want a refund due to unauthorized charge or dissatisfaction with the service.
- Escalate through channels: If first-level support is unhelpful, ask to escalate your case to higher management or the billing department.
- Check purchase history: Verify your subscription status through app stores or payment providers to confirm unauthorized charges before requesting a refund.
- Monitor response times: Follow up if you do not receive a refund or clear communication within 1-2 weeks.
- Report fraudulent charges to your payment provider or Apple/Google store dispute system if the service denies responsibility or delays the refund excessively.
Why Do People Request Refunds from SimplyWise
- Unintentional subscriptions where users claim they did not sign up or use the SimplyWise app but were charged.
- Subscription auto-renewal charges that users were not aware of or did not consent to.
- Difficulty in canceling subscriptions leading to unwanted ongoing charges even after uninstalling the app or deleting accounts.
- Disputes about unauthorized or fraudulent charges linked to the app.
- Commitment subscription plans that are non-cancellable until the commitment period expires, leading to refund requests if users try to cancel early.
- Dissatisfaction with the service or app resulting in refund requests within the first 30 days after subscription charge.
- Delay in refund process with reports of refunds taking up to 30 days to be processed.
- Confusion or lack of clarity on refund policy and cancellation process.
SimplyWise Refund Script
Script
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Dear SimplyWise Support,
I hope this message finds you well. I am writing to request a refund due to an accidental charge that occurred on my account. I did not intend to subscribe to your service, and I believe this charge was made in error.
I appreciate your attention to this matter and kindly ask for your assistance in processing this refund as soon as possible. Thank you for your understanding and help.
Best regards,
SimplyWise Refund Policy
SimplyWise allows users to cancel their subscriptions at any time. Depending on the specific terms of service, refunds may be possible as well.
The Easiest Way to Get a SimplyWise Refund
If you’re frustrated trying to get a refund from SimplyWise—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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