Overview
Simprosys is a company that helps online stores by making it easier for them to manage their product listings and advertisements. They create smart tools and apps that work with popular online store platforms like Shopify and WooCommerce. Their services include managing product feeds for advertising on places like Google Shopping and Bing, helping store owners answer customer questions about products, and improving how customers can search and find products on a website. Basically, they make selling products online smoother and more effective for store owners.
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The information was directly gathered from Simprosys's own website where they describe their services as SaaS solutions for eCommerce platforms, focusing on product listing enhancement, ad management, and various product feed management products and apps.
How to Get a simprosys Refund: Step by Step
If you purchased through Simprosys Directly:
- Email support@simprosys.com within three (3) calendar days after your subscription renewal date to request a refund of the new subscription fees.
- In your email, mention that the subscription was renewed without notice and cite that you are requesting a refund for the renewed subscription fee.
- Ensure your request is made within the allowed time window as refunds are only granted within 3 days post-renewal and cannot exceed one month of subscription charges.
- If your refund is approved, the refund will be processed to the original mode of payment unless it is impossible to refund that way.
- There is no automated refund or cancellation flow on the website; contacting support is required.
Email
The email is not available.
Tips and Tricks for Getting a simprosys Refund
- Be persistent and polite: Consistently follow up via email, maintaining a respectful tone to keep communication open.
- Request escalation: If initial support is unhelpful, ask directly to escalate your issue to a supervisor or higher-level support.
- Document all communications: Keep detailed records of your interactions, including dates, times, and content of emails to reference if disputes arise.
- Use precise language: Clearly state your issue, specify the refund amount requested, and why you believe a refund is justified.
- Time your requests strategically: Initiate refund requests soon after purchase or issue appearance to increase chances of success.
- Leverage community forums: Mention your engagement with user communities or issues raised in forums to strengthen your case.
- Highlight discrepancies: Point out any deviations from expected service or product performance that justify your refund claim.
- Threaten to dispute payment: Calmly indicate you may escalate the issue to your payment provider or bank dispute process if the refund is not handled satisfactorily.
- Be aware of time zones and support availability: Contact support at times when they are most active for quicker responses.
Why Do People Request Refunds from simprosys
- Charges incurred more than three months ago are not eligible for a refund, leading to refund requests within the eligible period.
- Disputes regarding billing within the current or preceding billing cycles.
- Merchants not satisfied with the service if the product feed or app does not meet their expectations.
- Technical issues or integration problems with the Simprosys app or plugin.
- Misunderstanding of the app features or limitations.
- Requests to cancel subscription or service within the refund eligibility period.
- Issues with payment methods impacting refund requests since refunds are processed only to the original mode of payment.
simprosys Refund Script
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Hello Simprosys Team,
I hope this message finds you well. I am writing to request a refund for an accidental charge that has occurred on my account. Unfortunately, I was not fully satisfied with the service provided, and I believe that a refund would be the most appropriate resolution.
I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your understanding.
Best regards,
simprosys Refund Policy
Simprosys offers a one-time refund option for one month under specific conditions, primarily upon app uninstallation. Refunds are available for account suspensions, discrepancies in subscription plans, and certain conversion situations; however, annual charges are non-refundable. The company reserves the right to decline refund requests that do not meet their policy criteria.
The Easiest Way to Get a simprosys Refund
If you’re frustrated trying to get a refund from simprosys—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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