Overview
Sisters On The Fly is a fun and supportive community for women who love outdoor adventures. They organize lots of activities like camping, fishing, road trips, and other outdoor experiences where women can travel, explore, and bond together. It's all about empowering women to enjoy nature, learn new skills like campfire cooking and fly fishing, and make great friendships along the way. They also offer a member marketplace, events, and resources to help women get outside and have amazing adventures with their sisters. Think of it like a big sisterhood for outdoorsy women who want to share adventures and have fun exploring together.
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The company's own website clearly states they are the largest women's outdoor group in the country focused on outdoor adventures, including camping, fishing, road trips, and more. Their community-based approach and list of activities confirm the description is accurate and aimed at consumers who want a friendly, social way to enjoy outdoor activities.
How to Get a Sisters On The Fly Refund: Step by Step
If you purchased through Sisters On The Fly direct website (credit card):
- Log in to your Sisters On The Fly member account on sistersonthefly.com.
- If your membership is set to auto-renew, turn off the auto-renew option by navigating to your membership settings (usually under MyProfile > Profile > Edit > Auto Renew setting) to stop future charges.
- Contact Sisters On The Fly customer support by sending an email to shop@sistersonthefly.com.
- In your email, mention that you would like a refund for your annual membership fee. Use the angle of the subscription renewed without notice or emphasize that your account remained unused during the membership period.
- Include relevant details such as your membership username, payment date, and last 4 digits of the credit card used.
- Wait for a response from Sisters On The Fly support team regarding your refund request.
- Sisters On The Fly dues are officially stated as non-refundable, so persistence and polite follow-up emails may be necessary if initially rejected.
Tips and Tricks for Getting a Sisters On The Fly Refund
- Be polite but firm: Users report that maintaining a respectful tone while clearly stating the desire for a refund yields better results.
- Document everything: Keep records of all communications including emails, chats, and phone calls as evidence if escalation becomes necessary.
- Request escalation: If initial customer service reps are unhelpful, ask to speak with a supervisor or manager to increase the chances of success.
- Use timing to your advantage: Contact customer service during weekdays and business hours to ensure your request is handled promptly and seriously.
- Highlight community support: Mentioning that you have checked forums or social media groups and are aware of others’ positive refund experiences can sometimes encourage the company to comply.
- Be persistent but reasonable: Following up regularly without being hostile helps keep your case active and shows you are serious.
- Leverage social media gently: Quietly mentioning that you might share your experience on social forums or review sites can sometimes prompt faster resolutions without open threats.
- Know the deadlines: Be aware of any refund time limits or cancellation windows and act swiftly within those periods to avoid automatic denials.
- Clarify refund vs. credit: If offered store credit or vouchers, politely insist on a cash or original payment refund if that is what you prefer.
- Use clear and concise language: Clearly state what you want, why you believe a refund is justified, and the outcome you expect to avoid misunderstandings.
Why Do People Request Refunds from Sisters On The Fly
- Item not as expected or different from product description
- Wrong item received or order fulfillment errors
- Item defective or damaged upon arrival
- Ordering error by customer (accidental purchase)
- Change of mind about the purchase
- Non-usage or non-attendance for hosted events with no refund policy
- Event cancellation with discretionary refund by event hostess
- Membership dues are non-refundable
- Returned items not meeting conditions (unused, same condition, within 30 days) may lead to refund denials
Sisters On The Fly Refund Script
Script
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Dear Sisters On The Fly Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account, which I believe was made in error.
I would appreciate it if you could review this charge and process a refund at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Sisters On The Fly Refund Policy
The refund policy for Sisters On The Fly states that members have 30 days to return unused items in their original condition for a refund. However, membership dues are non-refundable. For events and trips, refund policies vary and are at the discretion of the event hostess, with many events stating that fees are non-refundable and non-transferable.
The Easiest Way to Get a Sisters On The Fly Refund
If you’re frustrated trying to get a refund from Sisters On The Fly—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.