Overview
SpoiledChild is a company that offers smart skin, hair, and wellness products designed to help with aging, hair growth, and overall skin and scalp health. They use a cool system called SpoiledBrain, which is like a personal guide that figures out which products are best for you based on lots of data. Their main products include anti-aging serums, moisturizers, collagen supplements, hair growth serums, and scalp treatments. They also care about the planet, so many products are refillable or recyclable, and they offer a subscription service to make refills easy and reduce waste. It's like having skincare and haircare solutions personalized just for you, with an easy way to keep your routine going sustainably.
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The description is based directly on detailed information from the official SpoiledChild website, reflecting their main product categories, personalization approach with SpoiledBrain, key product types, and their sustainability focus, all explained in simple terms suitable for a consumer audience.
How to Get a SpoiledChild Refund: Step by Step
If you purchased through SpoiledChild.com website directly:
- Log in to your SpoiledChild account at spoiledchild.com.
- Go to your subscription management page and select the product subscription you want a refund for.
- Cancel the Auto-Refill subscription to stop future charges, if not already cancelled.
- Visit the returns portal at spoiledchild.com/return within 30 days of your order date to initiate a product return for a full refund.
- Request and download the prepaid return shipping label from the portal.
- Pack the product in its original packaging, attach the prepaid label, and drop off the package at the specified courier.
- Wait up to two weeks for the return to be processed and an additional 10 business days for the refund to appear on your payment method.
If you purchased through Apple subscription:
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with the Apple ID used for the SpoiledChild subscription.
- Click "I'd like to," then select "Request a refund."
- Choose the subscription to SpoiledChild and select a reason for the refund request.
- Submit the request and wait 24-48 hours for a response.
- If approved, wait additional time for the refund to be processed back to your payment method.
- Note: Make sure to cancel the subscription in the Settings app under your Apple ID > Subscriptions to avoid future charges.
If you purchased through Google Play subscription:
- Open a web browser and navigate to play.google.com.
- Click your profile picture at the top right.
- Select "Payments & subscriptions" then "Budget & order history."
- Locate the SpoiledChild subscription purchase and click "Report a problem."
- Choose the option that best describes your refund reason and complete the form, requesting a refund.
- Submit the form and wait up to four days for a decision.
- If you do not see the order, confirm you are signed into the correct Google account associated with the purchase.
If you purchased through Roku subscription:
- Roku subscriptions and content are generally non-refundable as they are pre-paid and final.
- If you believe your case is exceptional, contact Roku customer support through their support website for review.
- Explain that the subscription was renewed without your consent or that the device was unused to improve chances, but expect a refund to be unlikely.
Tips and Tricks for Getting a SpoiledChild Refund
- Contact customer service promptly via email or phone with your order number and a clear, polite explanation of why you want a refund.
- Cancel any subscriptions immediately to avoid unexpected charges; some users report charges even after cancellation.
- Use polite but firm language emphasizing dissatisfaction and the desire to not keep unused products.
- Reference previous refund cases or policies mentioned by other users to show you are informed.
- Do not send back products unless explicitly asked—some users were told returns were not necessary.
- Follow up persistently if the refund is delayed, mentioning potential escalation to payment providers or dispute channels.
- Escalate to your bank or payment provider for chargeback if the company charges you after cancellation or ignores refund requests.
- Timing matters: Make refund requests quickly, ideally before products ship or immediately upon receipt if unsatisfied.
- Keep records of all communications to build a case if you need to dispute the charge.
- Escalate politely but firmly mentioning you will seek consumer protection help or public complaint forums if necessary.
- Consider sharing your experience on Reddit or BBB to encourage company response and show your seriousness.
Why Do People Request Refunds from SpoiledChild
- Unauthorized subscription charges where customers are charged without explicit consent or after cancellation.
- Misleading free trial offers that lead to unexpected high charges, sometimes more than double the advertised amount.
- Product arriving damaged prompting customers to request refunds.
- Skin reactions such as rash and itching after using the product, leading to refund requests.
- Order cancellation difficulties where customers request cancellations but are told the order is already processed or shipped.
- Refusal to provide refunds despite customers returning products or cancelling, sometimes replaced with gift codes instead of money back.
- Long refund processing times causing frustration and complaints.
- Poor customer service in handling refund and cancellation requests.
- Confusion and frustration with auto-shipment subscriptions sending products repeatedly without clear consent.
SpoiledChild Refund Script
Script
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Hello SpoiledChild Support,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered with my recent order. Unfortunately, I noticed an accidental charge on my account that I did not authorize. As a valued customer, I believe in the integrity of your business, and I was surprised by this unexpected charge.
I kindly ask that you review my account and process a refund for the incorrect amount. I appreciate your prompt attention to this matter and look forward to resolving it quickly.
Thank you for your assistance!
Best regards,
SpoiledChild Refund Policy
SpoiledChild offers a return policy allowing regular orders to be returned within 60 days of the order date for a full refund, not including shipping costs. For auto-refill orders, returns are accepted within 30 days. Customers can initiate a return through the website's return portal and must use the designated prepaid shipping label for the return process.
The Easiest Way to Get a SpoiledChild Refund
If you’re frustrated trying to get a refund from SpoiledChild—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.