Overview
Sports Illustrated at si.com is a sports website that offers a variety of content for sports fans. They provide up-to-date sports news, expert analysis, highlights, stats, and scores for major sports leagues like the NFL, NBA, MLB, NHL, college football, and soccer. Besides news and scores, they cover fantasy sports and provide gambling tips and betting insights. The site also features lifestyle content, esports coverage, and special sections like SI Swimsuit and SI Kids. They offer digital subscriptions for full access, newsletters to stay updated, and an online store for fans. Overall, it’s a great spot to get your sports information, enjoy special features, and stay connected with the sports world.
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The information was gathered directly from Sports Illustrated's official site (si.com), where the main services and offerings are clearly listed in user-friendly terms.
How to Get a Sports Illustrated Refund: Step by Step
If you purchased through Sports Illustrated direct billing:
- Go to si.com/myaccount and log in with your subscription credentials.
- Navigate to the subscription management section to find your current subscriptions.
- Contact customer service by email at magazine@si.com or phone at 877-747-1045 (Monday through Friday, 8 am to 5 pm EST) to request a refund.
- In your refund request, mention that you are requesting a refund for the unused portion of your subscription and state any issues such as unexpected renewal charges.
- Wait for customer service to respond and provide refund processing details.
If you purchased through Apple:
- Open a browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID used to purchase the Sports Illustrated subscription.
- Tap or click "I'd like to," then select "Request a refund."
- Select the Sports Illustrated subscription purchase.
- Choose the reason for your refund request, such as "Subscription renewed without notice" or "Account was unused."
- Submit the refund request and wait 24 to 48 hours for Apple to process your refund.
If you purchased through Google Play:
- Open a browser and go to play.google.com.
- Click your profile picture in the top right corner.
- Go to "Payments & subscriptions" and then "Budget & order history."
- Find the Sports Illustrated subscription purchase and click "Report a problem."
- Select the option that best describes your situation and state clearly that you want a refund.
- Complete and submit the form.
- Typically, you'll get a decision within one day, but it can take up to four days.
If you purchased through Roku:
- Go to your Roku device and open the home screen.
- Select "Settings," then "Subscriptions."
- Find your Sports Illustrated subscription and select "Manage subscription."
- Since Roku charges are pre-paid and often non-refundable, you need to contact Sports Illustrated directly for refunds at magazine@si.com.
- In your refund request email, emphasize that the subscription charge was unexpected or that you did not use the account during the subscription period to increase chances of success.
- Wait for a response from Sports Illustrated customer service regarding your refund.
Tips and Tricks for Getting a Sports Illustrated Refund
- Contact customer service early and be firm but polite when explaining the refund request.
- Use specific language like “unauthorized charge” or “did not receive product” to frame your refund.
- Document all communications (emails, chat transcripts, dates, and times of calls) to show persistence and proof.
- Escalate the issue by requesting to speak with a supervisor or manager if the first representative is not helpful.
- Ask for a confirmation email of your refund or cancellation request to have a written record.
- Timing matters: Request your refund soon after the charge appears to reduce chances of denial.
- Threaten to dispute the charge with your credit card company if they do not cooperate (but only if prepared to follow through).
- Check for potential trial periods and mention them if applicable to strengthen your claim.
- Use social media channels (Twitter, Facebook) to publicly request help if other channels fail.
Why Do People Request Refunds from Sports Illustrated
- Difficulty canceling subscriptions and receiving refunds on unused portions.
- Automatic subscription renewals and charges without customer consent.
- Failure to deliver paid magazines or subscribed issues.
- Unresponsiveness to customer inquiries via email, phone, or mail.
- Issues specific to Sports Illustrated Kids subscriptions where magazines were paid for but not delivered.
- Requests for either delivering magazine issues as paid for or receiving a full refund.
- Complaints about lack of a dedicated phone number for subscription problems, relying only on email contact.
Sports Illustrated Refund Script
Script
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Dear Sports Illustrated Customer Service,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered with my subscription. I noticed an unexpected charge on my account that I believe was an error, and I am quite dissatisfied with this experience.
I kindly request a full refund for this charge. I appreciate your understanding and assistance in resolving this matter promptly.
Thank you for your attention to this issue.
Best regards,
Sports Illustrated Refund Policy
Sports Illustrated's refund policy allows subscribers who signed up for a print subscription on or after July 17, 2024, to cancel at any time and receive a full refund for unmailed issues. However, subscription fees for mailed issues and digital content are non-refundable, and customers must contact customer service to initiate any refunds.
The Easiest Way to Get a Sports Illustrated Refund
If you’re frustrated trying to get a refund from Sports Illustrated—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.