Overview
The Living Vine is Canada's top supplier of organic, biodynamic, and natural wines and spirits. They import wines from over 150 top producers worldwide who make wines with little intervention and a focus on the environment. The company offers a Real Wine Club subscription where you receive sommelier-selected seasonal wines delivered to your door. They also provide weekly exclusive offers and sell a variety of organic and natural wines and spirits. Essentially, The Living Vine helps people discover and enjoy high-quality, environmentally-friendly wines from around the world.
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The information comes directly from The Living Vine's official website, describing their main business activities and offerings in simple and clear terms.
How to Get a thelivingvine Refund: Step by Step
If you purchased through The Living Vine Real Wine Club Subscription:
- Save the remaining contents and recork the bottle with the same cork if your bottle is corked (i.e., has true wine taint).
- Return the corked bottle to their head office at the following address:
- B3-770 Brown’s Line, Etobicoke
- Contact them beforehand if needed via email at subscriptions@realwineclub.ca or orders@thelivingvine.ca, or call 647-349-8101 for any questions about the refund process.
- Once the bottle is received and inspected, they will refund the value of the bottle.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a thelivingvine Refund
- Respond promptly to any refund offer emails to keep the conversation active.
- Be polite but firm in your communications to increase sympathy and willingness to resolve.
- Mention inconvenience clearly as a reason for requesting the refund.
- Avoid deleting or altering your product review if you want to maintain moral high ground; sellers sometimes ask for review changes in exchange for refunds.
- Insist on a refund rather than a replacement when dissatisfaction is clear.
- Leverage timing by responding to refund offers quickly before they expire or attention shifts.
- Use escalation paths like asking politely to speak with a supervisor or higher authority if initial requests are declined.
- Ignore or don’t respond to automated or generic messages promising refunds for review deletions if this conflicts with your preference.
- Consider partial refunds or replacements if full refunds are denied but you want some form of resolution.
- Document all correspondence to keep track of promises and offers.
Why Do People Request Refunds from thelivingvine
- Unopened wines return: Customers can return unopened wines within 30 days of purchase, but there is a restocking fee and courier cost.
- Corked or faulted wines: Refunds for corked and faulty wines are accepted within 6 months of purchase, with the bottle returned containing most of its original contents.
thelivingvine Refund Script
Script
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Hello,
I am writing to request a refund due to an accidental charge on my recent order. I am not satisfied with the purchase and would appreciate your assistance in processing this refund. According to your policy, I understand that all unopened wines can be returned within 30 days, and I would like to initiate this process.
Thank you for your understanding, and I look forward to your prompt response.
Best regards,
[Your Name] [Your Contact Information] [Order Details if necessary]
thelivingvine Refund Policy
The refund policy at thelivingvine.ca states that if a bottle is corked, the customer should save the remaining contents and recork the bottle. The customer must then return the bottle to their head office to receive a refund for its value.
The Easiest Way to Get a thelivingvine Refund
If you’re frustrated trying to get a refund from thelivingvine—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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