Overview
Tinder is a popular dating app that helps people meet new friends and connect with others. It's all about making meeting new people simple and fun. You create a profile, swipe through others to find someone you like, and if they like you back, it's a match and you can start chatting. It's mainly used for dating but also for making new friends and social connections.
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The information comes directly from the official Tinder website gotinder.com, which states it is the world's most popular dating app for meeting new people, with billions of matches made. The description uses simple terms suitable for a consumer audience explaining the core service of the app.
How to Get a Tinder Refund: Step by Step
If you purchased through Credit/Debit Card or PayPal on gotinder.com:
- Send your refund request from the same email address you used to make the purchase.
- Include your Tinder order number in the message (it starts with TNDR or COSU).
- Explain that you are requesting a refund for the subscription or membership charge linked to your order number.
- Submit the request to Tinder support via their contact form or help page on gotinder.com as no separate automated refund flow is given.
- Wait for Tinder's response. They process refund requests only if made within 14 days of the transaction date.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Tap 'Payments & subscriptions' > 'Subscriptions' to find your Tinder subscription.
- Tap 'Report a problem' for the Tinder subscription purchase.
- Choose the reason for refund such as "Subscription renewed without notice" or "Accidental purchase".
- Complete the form and submit the refund request.
- Track the refund request status through the Google Play purchase history or email.
If you purchased through Apple App Store:
- Go to reportaproblem.apple.com and sign in with your Apple ID used for the Tinder purchase.
- Click on "I'd like to" and select "Request a refund".
- Choose the reason for your refund such as "Subscription renewed without notice" or "Subscription unused."
- Select the Tinder subscription purchase from the list.
- Submit the refund request.
- Optionally, cancel your subscription in the App Store to prevent future charges.
- Wait 24-48 hours for status update and check refund status on reportaproblem.apple.com.
Email
The email is not available.
Tips and Tricks for Getting a Tinder Refund
- Request a refund within 14 days of the purchase to increase chances of success, as Tinder is more likely to accept requests in this window.
- Argue that the service was "not as described" or that the subscription was accidental or unauthorized to strengthen your case when contacting support or your payment provider.
- Use the credit card or PayPal dispute process if Tinder support is unresponsive; claiming unauthorized purchase or non-delivery of service can trigger refunds through the payment processor.
- Be patient during disputes or chargebacks, as resolutions can take several weeks.
- Escalate through your bank or PayPal if Tinder is refusing refunds directly; starting with customer service and moving upwards can help.
- If using PayPal, be aware Tinder may immediately disable your subscription upon dispute to avoid providing free service.
- Communicate clearly and assertively when requesting refunds, stating facts without hostility but emphasizing dissatisfaction or billing errors.
- Avoid relying solely on Tinder’s official refund process as many users report it being ineffective or slow.
- Request refunds soon after accidental or unwanted charges for better success rates.
- Share experiences and ask for advice on forums like Reddit to discover current successful tactics and wording that have worked for others.
Why Do People Request Refunds from Tinder
- Unauthorized purchases (someone else used your account to buy a subscription without permission)
- Duplicate charges (billed multiple times for the same subscription)
- Technical issues (a paid feature like Boost or Super Like didn’t work as intended)
- Cancellation within the cooling-off period (some regions like the EU allow refunds if canceled within 14 days of purchase)
Tinder Refund Script
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Hello Tinder Support,
I hope this message finds you well. I am reaching out regarding a recent billing issue I encountered with my account. I noticed an unexpected charge that I did not authorize, and I am quite dissatisfied with this situation.
With this in mind, I kindly request a full refund for this charge. I appreciate your prompt attention to this matter, and I look forward to resolving this issue swiftly.
Thank you for your understanding.
Best regards,
Tinder Refund Policy
Tinder's refund policy states that all purchases and redemptions of virtual items are final and non-refundable. However, subscribers located in the EU, EEA, UK, and Switzerland are entitled to a full refund within 14 days of the subscription start date, while those in Korea have 7 days to request a full refund. Notably, the policy allows certain exceptions in specific jurisdictions, such as residents of select U.S. states, who can cancel their subscription within three business days.
The Easiest Way to Get a Tinder Refund
If you’re frustrated trying to get a refund from Tinder—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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