Overview
Todoist is a helpful app that helps you keep your work and life organized. You can easily capture and organize your tasks, plan projects with plenty of ready-made templates, and manage your time by scheduling due dates and setting recurring tasks. It also helps you build good habits by prioritizing focus and reducing distractions. If you work with others, you can share task spaces for teamwork. Todoist connects with lots of other apps you might use and even has smart AI features that help turn your tasks into clear action plans. It's simple and used by millions to stay on top of everything they need to do.
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The description is based on clear and detailed information from the official Todoist website, which explains the services in a straightforward and consumer-friendly way.
How to Get a Todoist Refund: Step by Step
If you purchased through Todoist website:
- Cancel your yearly Pro subscription on the Todoist website to stop future renewals.
- Collect your payment receipt or order reference ID from your Todoist purchase confirmation email or account billing section.
- Contact Todoist support through their website or support email to request a refund for your yearly subscription.
- Provide your payment receipt or order reference ID in the refund request to verify your purchase.
- Wait 3-10 business days for refund processing and issuance to your original payment method.
If you purchased through the Apple App Store:
- Go to reportaproblem.apple.com and sign in with your Apple ID used to buy the subscription.
- Click "I'd like to," then select "Request a refund."
- Choose your reason for requesting a refund and click Next.
- Select the Todoist subscription purchase from your purchase list and submit the refund request.
- Wait 24 to 48 hours for Apple to process your refund request.
- Check your refund status on the same website after submission.
- Use messaging angles like "This subscription renewed without prior notice" or "The account was unused during the subscription period" to increase chances of approval.
If you purchased through Google Play:
- Open play.google.com and sign in with the Google Account used for the subscription.
- Click your profile picture at the top right corner.
- Select "Payments & subscriptions," then "Budget & order history."
- Find the Todoist subscription order and click "Report a problem."
- Choose the option that best describes your situation and specify that you want a refund.
- Submit the refund request form.
- Expect a response within 1-4 days regarding the refund decision.
- If more than 48 hours have passed or you have issues with in-app purchases, contact Todoist support directly to request assistance with your refund.
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The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a Todoist Refund
- Act quickly: Request a refund within the first month of purchase when the refund window is more favorable.
- Be polite and clear: Use respectful and straightforward language explaining why the app did not meet your needs.
- Explain specific product limitations or bugs: Mention user-experience issues that hindered usage, like features not working as expected.
- Use plain language, avoid buzzwords: Users found success when avoiding marketing jargon or emotional language.
- Provide proof of purchase: Include payment receipts or order reference IDs in your request.
- Escalate if needed: If initial support does not respond, escalate politely by asking for a supervisor or higher-level support.
- Be persistent but courteous: Multiple follow-ups can help, but maintain a respectful tone.
- Request refund through official contact forms or support email: Don’t rely only on automated chatbots; direct communication is more effective.
- Avoid refund requests if purchased through third-party sellers: Refund policies are stricter and often handled by the seller, not Todoist.
- Leverage community consensus: Refer politely to common user dissatisfaction or limitations seen in forums if applicable.
Why Do People Request Refunds from Todoist
- Horrible implementation of 'show completed tasks': Completed tasks lose their original order, and users cannot permanently enable the view of completed tasks, causing data loss and difficulty tracking progress.
- Limited project management features: Todoist is seen as a simple list manager rather than a full project management tool, limiting functionality for advanced users.
- Bug issues: Bugs such as incorrect date parsing causing tasks to be set on wrong dates in premium features, which disrupts schedules.
- Slow or no response to feedback: Users report that Todoist often doesn't respond promptly to feedback, bug fixes, or feature requests.
- Insufficient integrations: Limited or unhelpful integration with tools like Slack.
- Preference for other tools: Users migrating to alternatives like TickTick, Asana, or Monday for better handling of features such as completed tasks visibility.
- Refund eligibility window: Some refunds requested because paid yearly subscriptions were canceled within 30 days of purchase or renewal.
Todoist Refund Script
Script
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Hello Todoist Support,
I hope this message finds you well. I am writing to request a refund for my recent subscription charge. I realized that I mistakenly renewed my yearly Pro subscription and I would like to cancel it and receive a full refund, as I am within the 30-day eligibility period.
I have already canceled my subscription. Please let me know if you need any additional information from my side to process the refund. Thank you for your assistance!
Best regards,
Todoist Refund Policy
Todoist's refund policy allows for refunds on yearly subscriptions if canceled within 30 days of purchase or renewal. Monthly subscriptions are generally not refundable unless specified by law. To request a refund, users must provide their payment receipt or order reference ID after canceling their subscription.
The Easiest Way to Get a Todoist Refund
If you’re frustrated trying to get a refund from Todoist—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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