Overview
Together AI is a company that helps people and businesses work with AI models in a simple and powerful way. They offer a cloud platform where you can easily train, fine-tune, and run AI models, especially open-source ones. Think of it like a super helpful toolbox for AI developers and researchers that lets them build smart apps faster and better. They also provide access to powerful GPUs (graphics cards) from lots of data centers around the world to make AI work speedy and scalable. Besides the tech stuff, they have user-friendly tools like a chat app for AI and environments to safely test AI code. Their main focus is on supporting innovation through open-source software, making sure AI is reliable, private, and benefits everyone. So, if you want to use or build AI in an easy and flexible way, Together AI has the right tools and services to help you.
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The description is based directly on the detailed service and purpose information provided on the official Together AI website. It explains the platform and services in straightforward, consumer-friendly terms without technical jargon, just as requested.
How to Get a together Refund: Step by Step
If you purchased through Credit or Debit Card via Together.ai Direct Billing:
- Log in to your Together.ai account on their website.
- Navigate to the billing or subscription section in your account dashboard.
- Locate the option for refund requests or support related to billing.
- If no direct refund option is available, use the contact support form or chat feature to submit a refund request.
- In your refund request message, mention that the subscription renewed without notice and emphasize that the account was unused during the renewed period.
- Provide your account details and transaction information clearly.
- Wait for confirmation from Together.ai support regarding your refund status.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap the Together.ai subscription.
- Tap Report a Problem.
- You will be redirected to Apple's problem reports web page.
- Choose the purchase you want to request a refund for and select "I'd like to request a refund".
- Use the option "Item didn't download or can't be found" or "Item is defective" as reasons for the refund.
- In the problem description, mention the subscription renewed without your knowledge and highlight that you did not use the service during the renewed period.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap the profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap Subscriptions, then find and select Together.ai.
- Tap Report a problem.
- Select the option for refund request.
- Choose reasons like "subscription renewed without notification" or "service not used".
- Submit the request and wait for Google's response.
Email
The email is not available.
Tips and Tricks for Getting a together Refund
- Be polite and concise in your initial refund request to avoid unnecessary pushback.
- Clearly explain the issue
- Request escalation
- Time your request
- Document all communication
- Mention specific examples
- Use public forums
- Be persistent but patient
- Watch out for automatic charges
- Express willingness to close the account
Why Do People Request Refunds from together
- Job fails to complete due to internal errors (e.g., hardware failure or bugs), leading to automatic or manual restart and refund of charges for restarted jobs.
- Charge for credit card authorization not refunded as promised.
- Discrepancy between promised and actual service limits, such as fewer requests per minute than advertised.
- Inability to remove credit card information from the account.
- Feeling scammed due to unmet promises related to service performance and billing.
together Refund Script
Script
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Hello Together Team,
I hope this message finds you well. I am writing to address a billing issue I recently encountered. I noticed an accidental charge on my account that I believe was not authorized on my part.
I understand that mistakes can happen, and I would appreciate it if you could assist me with a refund for this charge. Your prompt attention to this matter would be greatly appreciated.
Thank you for your understanding and support. I look forward to hearing back from you soon.
Best regards,
together Refund Policy
Together.ai has a refund policy that lasts for 30 days from the date of purchase. Customers are eligible for a refund only if the item is unused and returned in its original condition and packaging.
The Easiest Way to Get a together Refund
If you’re frustrated trying to get a refund from together—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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