Overview
TradingView is an easy-to-use online platform for people who want to track and trade stocks, crypto, forex, and other markets. It provides the best charts on the web, showing real-time data to help spot trading opportunities. You can use it on your phone or desktop. Besides charts, it has tools like stock screeners, news, calendar events, and even its own scripting language to create custom trading tools. It also works like a social network where traders share ideas, tips, and educational content. Plus, TradingView offers extra services for businesses and connects with brokers for trading directly from the platform.
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Information was obtained directly from TradingView's official about page, which clearly explains their main services in simple terms suitable for consumers.
How to Get a TradingView Refund: Step by Step
If you purchased through TradingView.com (Direct Card Payment):
- Go to TradingView.com and log into your account.
- Navigate to the 'Help Center' or 'Support' page from the footer or user menu.
- Find the option to 'Contact Support' or submit a support request ticket.
- Provide your subscription details and state that you want to request a refund.
- Mention if this is an annual subscription auto-renewal refund request and check if it's within 14 days of renewal for higher refund chances.
- Wait for a response from the TradingView Support Team as refunds are only processed through support and they consider individual cases.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Select 'Payments & subscriptions' then 'Subscriptions.'
- Locate your TradingView subscription and tap it.
- Tap 'Report a problem' and choose the refund option that best applies.
- Fill out the refund request form, mentioning specifically if the subscription renewed without notice or the account was unused to increase refund chances.
- Submit the request and wait for Google's response via email.
If you purchased through Apple App Store:
- Open the 'Settings' app on your iPhone or iPad.
- Tap your Apple ID profile at the top of the screen.
- Tap 'Subscriptions.'
- Find and tap your TradingView subscription.
- Use the 'Report a Problem' link to request a refund through Apple's system.
- When submitting the refund request, emphasize that the subscription renewed without clear notice or the service was unused to help your case.
- Submit and wait for Apple's email response.
Tips and Tricks for Getting a TradingView Refund
- Act quickly: Initiate refund requests within the first 14 days of purchase, especially for annual subscriptions.
- Annual subscriptions only: Refunds are more likely granted for annual plans; monthly subscriptions rarely get refunds.
- Be polite but firm: Use a courteous yet assertive tone when communicating with customer support.
- Document everything: Take screenshots of pricing, checkout pages, and any communication with support.
- Emphasize misrepresentation: If pricing or subscription terms were unclear or misleading, highlight this in your refund request.
- Escalate via official channels: If support ignores or denies your request, escalate the issue using consumer protection agencies or Better Business Bureau (BBB) complaints.
- Use chargebacks as last resort: Initiate a bank chargeback citing misleading subscription terms if all other paths fail.
- Refer to subscription policies cautiously: Know the company's stated refund policy but focus on actual user experience and rights in your communication.
- Follow up persistently: If initial contact is ignored, keep following up regularly using polite reminders.
- Check billing settings thoroughly: The refund option may be hidden within account billing settings—inspect these carefully.
Why Do People Request Refunds from TradingView
- Accidental or unauthorized charges due to stolen credit card information or billing without registration.
- Automatic renewal billing for 1 or 2 years without user consent or notification.
- Subscription cancellations within the refund policy period but facing issues getting the refund processed.
- Unclear or misleading subscription terms causing users to be unaware of recurring charges.
- Technical problems or payment issues such as problems with the user's card leading to failed or unrecognized payments and refund complications.
- Dissatisfaction with the service or features leading to refund requests.
- Delay or lack of response from customer support causing frustration and refund demands.
TradingView Refund Script
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Hello,
I recently noticed a charge for a TradingView subscription that I did not intend to incur. I had either turned off auto-renewal or thought I had canceled my trial in time. I would like to request a refund as I no longer wish to continue with the subscription. Please let me know if you need any additional details to process this request.
Thank you for your assistance!
TradingView Refund Policy
TradingView's refund policy allows refunds for annual subscription payments only if requested within 14 calendar days of the payment date. However, there are no refunds for monthly plans, upgrades to a more expensive plan, or for market data subscriptions, regardless of whether the subscription is canceled on the same day as the payment. Users must contact support to request a refund for annual plans.
The Easiest Way to Get a TradingView Refund
If you’re frustrated trying to get a refund from TradingView—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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