Overview
Trybello is a hair care brand that offers natural and high-quality products aimed at helping people grow their eyelashes, eyebrows, and hair. They have popular lash and brow serums, nourishing mascaras, and brow gels. Their products are made with gentle, cruelty-free, vegan-friendly ingredients and avoid harsh chemicals and artificial fragrances. Trybello focuses on natural ingredients like pumpkin seed extract and biotin, and they make their products in small batches to ensure good quality. It's like a natural and safe way to help you get fuller lashes, brows, and healthier hair without any harsh side effects.
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The information comes directly from Trybello's official About Us page and product descriptions which clearly explain the main products and the approach the company takes, using simple and natural ingredients to help consumers improve lash, brow, and hair growth.
How to Get a trybello Refund: Step by Step
If you purchased through Trybello.com directly:
- Gather your purchase information: Have your order number, email address used for the purchase, and the payment method handy.
- Contact Trybello customer support: Email info@trybello.com or call +1 844-454-1105 Monday through Friday from 9:00 AM to 5:00 PM EST to initiate the refund request.
- Request the refund specifically for the subscription or membership charge: Emphasize that you want a refund for the recurring subscription or membership fee.
- Be clear about why you want the refund: Mention specific reasons like the subscription renewing without your knowledge or the service not being used.
- If they require cancellation first: Confirm the subscription cancellation with the agent and then request the refund.
- Follow their instructions for returning any unused products if applicable: Return items in original, unused condition with tags, and provide proof of purchase.
- Wait for refund approval and processing: Refunds are processed to the original payment method within 10 business days of approval.
- Contact customer support again if refund does not appear within 15 business days after approval.
Tips and Tricks for Getting a trybello Refund
- Contact customer support directly via info@trybello.com with clear, concise refund requests.
- Provide required documentation such as before-and-after photos to support refund claims under the money-back guarantee.
- Be persistent by sending multiple follow-up emails if the initial contact is ignored.
- If customer service remains unresponsive, escalate by disputing charges through PayPal or your payment provider.
- Carefully review subscription terms at checkout to avoid unwanted recurring orders and charges.
- Keep thorough records of all communications and order details when requesting cancellations or refunds.
- Do not expect the company to pay for return shipping if correcting their billing errors; be prepared to cover these costs yourself.
- Avoid vague language; be specific and factual in your communications to strengthen your case.
- Escalate by referencing potential fraud or complaint with consumer protection agencies if repeated attempts fail.
- Timing matters: make refund or cancellation requests as soon as possible after receiving the product or noticing unexpected charges.
Why Do People Request Refunds from trybello
- Item defective, damaged, or wrong item received
- Ordered wrong item or ordered additional items by mistake
- Items missing from order
- Incorrect shipping address given by customer
- Concerns over product ingredients
- Lack of desired effects after full 120-day product usage
- Experiencing discomfort or adverse reactions
- Returns must be unopened or unused with tags and original packaging for eligibility
- Non-refundable items include perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, gases, sale items, and gift cards
- Unauthorized returns without prior approval
trybello Refund Script
Script
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Hello,
I am writing to request a refund for a recent charge on my account. I was not satisfied with the product, and it appears that I was billed incorrectly. I would appreciate your assistance in processing this refund as soon as possible. Please let me know if you need any further information from my side to expedite this process.
Thank you for your help.
Best regards,
trybello Refund Policy
Trybello.com has a 30-day return policy, allowing customers to request a return within 30 days of receiving their item. To be eligible, items must be unworn, unused, in their original packaging, and accompanied by a receipt or proof of purchase. Specific items like perishable goods, custom products, and personal care items cannot be returned, and any returns must be approved by the Trybello team before being shipped back.
The Easiest Way to Get a trybello Refund
If you’re frustrated trying to get a refund from trybello—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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