Overview
TryCerebrumIQ offers an easy-to-use online IQ test that measures your intelligence in a friendly way, similar to Mensa tests. It looks at how quick you react, your memory, how fast you think, your logic skills, and your focus. After you take the test, you get a detailed report showing your strengths and areas where you can grow. They also help you train your brain with fun games aimed at improving five key skills: reaction, logic, memory, concentration, and speed. It's all about helping you learn about your brain and making it sharper over time.
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The information was taken directly from the homepage of trycerebrumiq.com, which clearly describes their main services in simple terms suitable for consumers.
How to Get a trycerebrumiq Refund: Step by Step
If you purchased through Stripe:
- Go to trycerebrumiq.com and log in to your account.
- Navigate to the 'Billing' or 'Subscription' section in your account dashboard.
- Locate your current subscription details and select the option to view payment history or invoices.
- Identify the specific payment you want a refund for.
- Contact TryCerebrumIQ support via the website's support or contact page, providing your subscription details and the payment you wish to have refunded.
- State that the subscription was renewed without your prior notice and you did not use the service during the renewal period.
- Wait for a confirmation of the refund status from TryCerebrumIQ support.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID banner at the top of the screen.
- Select 'Subscriptions'.
- Find the TryCerebrumIQ subscription in your list.
- Tap 'Report a Problem' or navigate to reportaproblem.apple.com in a browser.
- Choose the specific billing issue and select 'Request a Refund'.
- Explain that the subscription renewed without your consent and emphasize that you did not use the service after renewal.
- Submit the request and wait for Apple's response.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap the profile icon in the upper right corner.
- Select 'Payments & subscriptions' then 'Subscriptions'.
- Find the TryCerebrumIQ subscription.
- Tap 'Report a problem'.
- Choose the option that you want a refund and describe your issue.
- Mention that you were charged without adequate notice and that you haven’t used the service post-renewal.
- Submit your refund request and await Google's decision.
Tips and Tricks for Getting a trycerebrumiq Refund
- Write a negative review on platforms like Trustpilot to prompt a response from Cerebrum IQ with a code and instructions on where to email for a refund.
- Email the provided refund address with the refund code as the subject line, including detailed payment information such as the wrong charge amount, date, and last four digits of the card used.
- Explain if the account was created with a temporary or throwaway email and mention that you cannot use that email for communication while requesting the refund.
- Be persistent and expect a response within hours; they may acknowledge the request and process the refund within 7 business days.
- Use direct messaging to customer support with a firm tone threatening a chargeback if no refund is issued within 48 hours.
- Follow through with a chargeback via your bank if the company refuses to refund; this is reported as an effective method by many users.
- In some cases, involve legal counsel especially if there were unauthorized charges after you have canceled the subscription.
- Cancel subscriptions proactively but be aware the cancellation process may be complicated and may require multiple steps including use of cancellation bots and codes.
- If charged through Apple Pay subscriptions, understand that Apple has no legal standing to intervene, so escalating via your bank and reporting fraudulent activity to police could be necessary.
- Be wary of suspiciously positive reviews and possible deceptive tactics used by the company to hinder cancellations and refunds.
Why Do People Request Refunds from trycerebrumiq
- Trial period refund eligibility if first-time trial user with no previous trial refunds and no terms of service violations.
- Service unavailability due to downtime over 24 consecutive hours, not caused by maintenance or force majeure.
- Technical issues including platform bugs that prevent access to core features, reported and verified within 30 days.
- Billing errors such as duplicate charges, incorrect amounts, and unauthorized transactions.
- Refunds required by legal requirements.
- Non-refundable reasons include partial or unused subscription time, plan downgrades, maintenance-related feature unavailability, change of mind, and failure to cancel before renewal.
trycerebrumiq Refund Script
Script
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Dear CerebrumIQ Team,
I hope this message finds you well. I am writing to request a refund for my recent charge associated with my account. I believe there was an accidental billing issue, and I would appreciate your assistance in resolving this matter. I am eligible for a refund as I am a first-time trial user and I have not previously requested any refunds.
My account email is [YourEmail@example.com], and the transaction details can be provided upon request. I understand that the refund processing time is typically three business days.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
[Your Name]
trycerebrumiq Refund Policy
TryCerebrumIQ offers a refund policy primarily centered on two main types of refunds. First-time trial users can receive a full refund within 30 days of purchase, subject to certain conditions. For regular subscriptions, refunds are generally not provided, except under specific circumstances such as service unavailability, technical issues, or billing errors, along with a detailed refund request process that includes documented proof.
The Easiest Way to Get a trycerebrumiq Refund
If you’re frustrated trying to get a refund from trycerebrumiq—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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