Overview
Trysolys is a company that offers products designed to help women have a smooth and pain-free shaving experience. They mainly sell razors made specifically for women’s skin to prevent common shaving problems like razor bumps, ingrown hairs, irritation, cuts, and nicks. They also offer accessories that go along with shaving and skincare products to keep the skin healthy and comfortable after shaving. The company highlights customer satisfaction with a 30-day money-back guarantee and easy returns, making it a friendly choice for anyone looking to improve their shaving routine without hassle.
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The description is based directly on the information from Trysolys' official website, which clearly states their focus on razors for women's skin, accessories, skincare products, and their commitment to customer satisfaction.
How to Get a trysolys Refund: Step by Step
If you purchased through PayPal:
- Go to the PayPal website or app and log in to your account.
- Navigate to Activity and locate the payment made to Trysolys.
- Click on the payment to view details and find the seller's contact information.
- Contact Trysolys directly via the PayPal messaging system to request a refund for your membership or subscription.
- If Trysolys does not respond or denies the refund, open a dispute in the PayPal Resolution Center within the allowable dispute period.
- Use the messaging system in the dispute to explain that the subscription renewed without notice or that the account was unused to increase the chances of refund approval.
- If unresolved, escalate the dispute to a claim within 20 days, and PayPal will investigate and make a final decision.
If you purchased through Credit Card directly:
- Locate the credit card statement with the Trysolys charge.
- Contact your credit card issuer's customer service via phone or their online banking portal.
- Request a chargeback or refund for the Trysolys membership or subscription charge.
- Explain that the subscription renewed without your consent or that you did not use the service to support your refund request.
- If required, provide proof of cancellation or contact attempts with Trysolys.
- Follow any additional instructions given by your credit card issuer to complete the chargeback process.
Tips and Tricks for Getting a trysolys Refund
- Be polite but firm when communicating your refund request to show seriousness without hostility.
- Contact customer service multiple times via email and phone to increase chances of being heard.
- Mention not having used the product or not receiving promised results as grounds for refund.
- Timing matters: request refund as soon as possible after purchase or dissatisfaction to leverage refund window.
- Use credit card chargeback as a last resort if company refuses refund; this adds financial pressure.
- Escalate your request politely to supervisors or higher-level customer service staff if initial contacts fail.
- Avoid referencing the official policy refusal; focus on your consumer rights and dissatisfaction.
- Keep records of all communications for proof and tracking your refund efforts.
- Express willingness to return the product if unopened or unused as a goodwill gesture.
- Leverage social media or public reviews to highlight issues if private attempts fail, as companies often want to protect reputation.
Why Do People Request Refunds from trysolys
- Product irritation and discomfort: Customers with sensitive skin (e.g., strawberry skin) experience irritation from the razor and related products like exfoliating mitt and smoothing cream.
- Conflicting refund policy: The advertised "30 DAYS MONEY BACK GUARANTEE" on the homepage conflicts with the detailed policy that does not accept returns or refunds on used products due to hygiene reasons.
- Used product returns denied: Refunds are often refused if the razor has been used, citing hygiene concerns.
- Non-receipt of refund after return submission: Customers report never receiving refunds despite submitting product returns, voiding the guarantee.
- Hidden costs in refund process: Return shipping fees and restocking fees apply, diminishing the appeal of the 30-day return policy.
- Product shipment errors: Issues such as receiving fewer blades than promised (e.g., only 20 blades instead of 2-3 years' worth) causing partial refunds and disputes.
- Legal entitlement disputes: Customers assert rights under consumer laws (e.g., UK Consumer Rights Act) to full refunds within 14 days despite company policies.
trysolys Refund Script
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Dear Trysolys Team,
I hope this message finds you well. I am writing to request a refund for a recent charge that I believe was made in error. Unfortunately, I have encountered some issues with billing, and I am quite dissatisfied with the experience so far.
I would appreciate your assistance in processing a refund for this transaction, as I have not used the services yet. Thank you for your understanding and prompt attention to this matter.
Best regards,
trysolys Refund Policy
TrySolys offers a 30-day money-back guarantee for their products. To qualify for a return, items must be in original condition, unworn, unused, and accompanied by a receipt. Customers are responsible for return shipping costs, and certain items including personal care goods and sale items are not eligible for return.
The Easiest Way to Get a trysolys Refund
If you’re frustrated trying to get a refund from trysolys—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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