Overview
Wellbeing-theliven, through the Liven App, is like a friendly companion that helps you understand yourself better and improve your mental and emotional wellbeing. The main things they offer include a Mood Tracker to see how you feel over time, Bite-Sized Courses that explain how your mind works, Well-Being Tests to check in on your emotions, science-based techniques to help you change the way you talk to yourself, calming Soundscapes to help you focus, and a Personalized Program that helps you set and reach goals in a way that feels doable. It's all about making wellbeing simple and supportive so you can feel better day by day.
Difficulty
12345678910
Easy Medium Very Hard
The information directly comes from the official wellbeing-theliven website, describing their main services in clear terms that align with a friendly and consumer-focused explanation.
How to Get a wellbeing-theliven Refund: Step by Step
If you purchased through the website wellbeing-theliven.com:
- Log in to your Liven account at wellbeing-theliven.com.
- Go to your Liven Profile and click the Settings icon at the top right corner.
- Select Subscription and click Cancel Subscription. Follow the instructions to complete cancellation.
- After cancellation, contact Liven customer support via their support page at Submit a request to request a refund.
- Use messaging tactics that emphasize that the renewal happened without prior notice or that the account was unused to increase refund success.
If you purchased through Apple (App Store):
- Open the iPhone Settings app.
- Tap your name at the top of the screen.
- Select Subscriptions from the list.
- Find the Liven subscription and tap Cancel Subscription if you want to stop future billing.
- Go to reportaproblem.apple.com and sign in with your Apple ID.
- Click "I'd like to" and choose Request a refund.
- Choose the reason for the refund (e.g., subscription renewed without notice, account unused) and tap Next.
- Choose the Liven subscription purchase and tap Submit.
- Wait 24 to 48 hours for an update on your refund request status.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap the profile icon at the top right to open the menu.
- Select Payments & subscriptions, then Subscriptions.
- Find the Liven subscription and tap Cancel subscription if you want to stop future billing.
- Open a browser and go to Google Play refund request page.
- Sign in with your Google account linked to the purchase.
- Find the Liven subscription purchase and choose Request a refund.
- Select a refund reason that highlights issues like unauthorized renewal or non-use of the account, then submit.
- Wait for Google Play to process your refund request and notify you of the outcome.
Email
The email is not available.
Site
The site is not available.
Tips and Tricks for Getting a wellbeing-theliven Refund
- Immediately dispute charges with your bank or credit card to speed refunds and prevent further payments.
- Cancel recurring payments directly in Apple Store or Google Play Store if the subscription was purchased through there.
- Email support@theliven.com explicitly requesting both a refund and cancellation, and keep records of all communications.
- Take screenshots of app issues before requesting a refund, as some users report the subscription gets canceled immediately and access is blocked afterward.
- Insist on the money-back guarantee and mention relevant consumer protection laws when communicating with support.
- Persistently follow up on refund requests; mention the intention to dispute the charge with your bank if unresolved.
- Use firm but polite language such as: "I am requesting a full refund as promised. If unresolved, I will escalate to my bank and consumer protection authorities."
- Contact your bank to block or reverse future charges if paying by recurring card payments rather than through app stores.
- Be cautious of vague cancellation buttons and non-responsive customer service; rely on written email for all communications.
- Dispute charges promptly and contact customer support during business hours for better chances of a response.
- Escalation path: Submit refund request via wellbeing-theliven.com support page, email support@theliven.com, then dispute charges with bank, mention escalation to consumer protection authorities if needed, and use Apple's or Google's official refund request systems if applicable.
- Refund processing times: Apple refunds typically take 24-48 hours; Google Play refund timing varies.
- Sample refund request language: "Hello, I am writing to request a refund for my recent purchase from Wellbeing-Theliven. I believe there was a billing issue that resulted in an unexpected charge, and I am unsatisfied with the service. I understand there is a 7-day money-back guarantee for new users, and I would like to utilize this option. Please let me know how to proceed with the refund process. Thank you for your assistance!"
- Using a personal subscription manager service like Chargeback can assist with canceling subscriptions and initiating refund requests.
- Keep all evidence and maintain written communications to support your case if further escalation is needed.
Why Do People Request Refunds from wellbeing-theliven
- Unauthorized transactions where customers are charged without their consent.
- Failure to cancel subscriptions leading to continued charges despite cancellation requests.
- Charged for yearly subscriptions unexpectedly or without clear prior notification.
- Multiple charges despite only signing up for a trial or single subscription period.
- Lack of confirmation emails for subscription or payment details, causing confusion.
- Price increases without clear or timely notification.
- Refund processing issues with limitations on refund eligibility based on transaction age.
- Lack of transparency regarding pricing, auto-renewal policies, and subscription terms.
- Pressure or misleading tactics such as limited-time offers and countdown timers to push purchases.
- Dissatisfaction with the onboarding quiz viewed as generic or not personalized.
- Distrust due to AI-generated ads and responses seen as deceptive.
wellbeing-theliven Refund Script
Script
Copy
Hello, I am writing to request a refund for my recent purchase from Wellbeing-Theliven. I believe there was a billing issue that resulted in an unexpected charge, and I am unsatisfied with the service. I understand there is a 7-day money-back guarantee for new users, and I would like to utilize this option. Please let me know how to proceed with the refund process. Thank you for your assistance!
wellbeing-theliven Refund Policy
The refund policy for Wellbeing The Live is not explicitly stated on their website or found in the available online information. There have been user reports indicating that while they may offer a money-back guarantee, customers experienced issues when attempting to obtain refunds, as subscriptions were often canceled immediately upon request. Further inquiries into their official customer service channels may be necessary to obtain detailed and specific policy information.
The Easiest Way to Get a wellbeing-theliven Refund
If you’re frustrated trying to get a refund from wellbeing-theliven—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
