Overview
Who Gives A Crap is a company that sells eco-friendly bathroom products like toilet paper, tissues, paper towels, garbage bags, and cloths made from sustainable materials like bamboo and recycled fibers. They're all about making products that feel good to use and are kind to the planet. What makes them extra special is that they donate 50% of their profits to charities that provide clean water and toilets to people around the world who need them. Plus, they offer free carbon-neutral shipping on orders over $30. So, when you buy from them, you're not just getting great stuff for your home, you're also helping make a real difference for people and the planet.
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The description is based on detailed and accurate company information from the official Who Gives A Crap website, summarizing their products, mission, and impact in simple, consumer-friendly language.
How to Get a Who Gives A Crap Refund: Step by Step
If you purchased through WhoGivesACrap.org website:
- Email the company at wedo@whogivesacrap.org within 30 days of receiving your product.
- In the email, include your order number (found in your order confirmation email) and state the problem clearly.
- Wait for their response to receive a return shipping address label which they provide free of charge.
- Print and securely attach the provided return label to the package (remove the original delivery label if present).
- Send the product back using the provided label; the company covers return postage costs.
- The product must be largely unused (<25% used) for eligibility, unless faulty, in which case a refund will be provided as per consumer laws.
If you purchased through Apple subscriptions:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap the Who Gives A Crap subscription.
- Tap Cancel Subscription to stop future payments; this step is required before refund requests.
- Go to reportaproblem.apple.com and sign in with your Apple ID.
- Locate the Who Gives A Crap subscription charge and select Report a Problem.
- Choose "Item didn't authorize" or "Item not received" as your reason for refund.
- In your explanation, mention the subscription renewed without your notice or was unused to increase your chance of success.
- Submit the refund request and await Apple's decision.
If you purchased through Google Play subscriptions:
- Open the Google Play Store app.
- Tap your profile icon, then select Payments & subscriptions.
- Tap Subscriptions and find your Who Gives A Crap subscription.
- Tap Cancel subscription to stop future payments; this step is necessary to request a refund.
- Return to the Payments & subscriptions menu and tap Budget & order history.
- Find the relevant Who Gives A Crap charge and tap it.
- Tap Request a refund or Report a problem.
- Choose the reason that best fits your case, such as "Subscription renewed without notice."
- Include in the message that the subscription was unused, which can improve refund chances.
- Submit the refund request and wait for Google's response.
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Tips and Tricks for Getting a Who Gives A Crap Refund
- Contact promptly within 30 days of receiving your product to increase chances of success.
- Use clear, polite, and respectful language when explaining your issue and requesting a refund.
- Specify delivery issues clearly if you never received the product or had multiple failed delivery attempts.
- Provide order details exactly to help customer service identify your purchase quickly (order number, date, etc.).
- Escalate via email to wedo@whogivesacrap.org if initial contact channels don’t work.
- Be persistent but polite in follow-ups; multiple contacts may be needed for partial or full refunds.
- Mention subscription cancellations clearly if your issue involves subscription refunds or stopping auto-renewals.
- Leverage social media channels for public visibility if email responses are slow or unhelpful.
- Request refunds and resolution politely, but firmly, indicating you expect an answer and action based on their policy.
- When escalated, reference consumer complaint reports (e.g., BBB complaints) to encourage resolution and refunds.
- Timing matters: Contact soon after problem discovery; delays reduce efficacy.
- Ask for product replacements or partial refunds if full refund is difficult, as companies sometimes offer compromises.
- Keep a record of all communications for evidence in case of further escalation.
Why Do People Request Refunds from Who Gives A Crap
- Unintended or automatic subscription enrollment causing unwanted charges and refund requests.
- Product quality issues, especially complaints about recycled paper being too rough or unusable.
- Delivery problems, including missed or failed deliveries that lead to refund requests.
- Disappointment with product redesign such as changes in packaging or paper quality not matching expectations.
- Faulty or damaged products qualifying for refunds under consumer laws.
- Returns of largely unused products when customers are unhappy with their purchase.
- Misleading or insufficient product descriptions and images causing customers to feel misinformed.
Who Gives A Crap Refund Script
Script
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Hello Who Gives A Crap Team,
I hope this message finds you well. I'm reaching out to address a billing issue I've encountered. I noticed an accidental charge on my recent statement that I did not authorize. I understand that mistakes happen, and I'd appreciate your assistance in resolving this matter.
Could you please process a refund for the charge? Thank you for your help, and I look forward to your prompt response.
Best regards,
Who Gives A Crap Refund Policy
Who Gives A Crap offers a hassle-free refund policy, allowing customers to return products within 30 days of receipt if they are not satisfied. They cover return shipping costs and require the products to be largely unused, meaning at least 75% of the items must remain unopened or unused, except in cases where the product is faulty or damaged.
The Easiest Way to Get a Who Gives A Crap Refund
If you’re frustrated trying to get a refund from Who Gives A Crap—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.