Overview
Yoga-go.io offers a personalized yoga experience through an app that creates a custom 30-day yoga plan for each user based on their individual details like fitness level, goals, and age. Each day, users get a new set of yoga practices designed to take about 30 minutes, including warm-up, main exercises, cooldown, and relaxation. You can do one official session daily or add extra exercises from recommended sets. The app lets you adjust workouts by type, difficulty, and focus areas like balance, breathing, or relaxation. It also tracks your progress and offers new challenges once you finish a plan. Basically, it's like having a yoga coach in your pocket to help you improve your overall well-being with easy-to-follow routines tailored just for you.
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The description is based on detailed features and services directly from the official Yoga-go.io support page, describing how the app personalizes yoga training, daily routines, progress tracking, and workout options in simple terms suitable for a consumer audience.
How to Get a Yoga Refund: Step by Step
If you purchased through Yoga-Go Website (credit card, PayPal):
- Visit the Yoga-Go website and log in to your user account.
- Go to the Subscription or Account Settings section and cancel your active subscription at least 24 hours before the next billing cycle.
- Go to the Yoga-Go support contact form on their website and submit a refund request, explaining your eligibility based on technical issues or lack of visible results as per Yoga-Go refund conditions.
- Wait 3-5 business days for the refund request to be processed by Yoga-Go support.
If you purchased through Apple App Store:
- Open the Settings app on your Apple device.
- Tap your Apple ID (your name and picture) at the top.
- Tap "Subscriptions" and find the Yoga-Go subscription.
- Select "Cancel Subscription" if you want to stop further billing.
- To request a refund, go to Apple's Report a Problem page (reportaproblem.apple.com) and submit a refund request for the Yoga-Go subscription purchase.
- In your refund request, mention if the subscription renewed without notice or if you did not use the account at all to improve chances of getting a refund.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap the profile icon at the top right.
- Go to "Payments & subscriptions" and then "Subscriptions."
- Select the Yoga-Go subscription and tap "Cancel subscription" to stop further billing.
- To request a refund, visit the Google Play Refund Page and submit a self-service refund request for the Yoga-Go subscription.
- Check your email for confirmation of refund processing.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to "Payments" → "Manage Automatic Payments" and disable the Yoga-Go subscription payments to prevent future charges.
- Start by contacting Yoga-Go customer support to request a refund and cancellation of your subscription using the contact form on their website.
- If Yoga-Go denies your refund or does not respond, go to PayPal's Resolution Center, locate the transaction, and open a dispute claiming the charge was unauthorized or you were misled.
- In the dispute, note your attempts to resolve with Yoga-Go, and emphasize if you did not consent to the recurring payments or didn't use the subscription.
- If PayPal does not resolve the dispute, you may escalate the issue with your bank or credit card provider under the Fair Credit Billing Act.
Tips and Tricks for Getting a Yoga Refund
- Document every interaction with customer service and keep records of dates, times, and the exact language used.
- Be polite but firm in your communications, emphasizing that you did not authorize or use the subscription and that you expect a full refund.
- Cancel promptly immediately upon realizing unwanted charges to avoid repeated billing.
- Escalate quickly to payment platforms like PayPal by opening a dispute as "unauthorized charge" or "service not provided" if the company is unresponsive.
- Contact your bank or credit card issuer to dispute the charge under consumer protection laws if PayPal dispute fails.
- Use timing to your advantage—initiate disputes soon after charges and just before billing cycles to prevent further charges.
- Use language that suggests you know your rights referencing consumer protection laws like the FTC Act or Fair Credit Billing Act to show you are informed.
- Block future payments by disabling automatic payments in PayPal or your bank.
- Report suspicious or deceptive practices to regulatory bodies like the FTC to add pressure on the company.
- Do not rely on the official refund policy alone as many users have reported it is ineffective; instead, focus on external dispute channels.
Why Do People Request Refunds from Yoga
- Charges without clear consent or despite cancellation attempts
- Refund requests denied due to company policies
- Automatic subscription renewals with no refund after notifying the company
- Lack of real customer support, receiving only automated generic responses
- Users charged without ever using the app and denied refunds
- The app not matching promised personalization and workout intensity leading to dissatisfaction
- Frustration with billing transparency and refund policies
- Technical issues with the app
- Not receiving visible results after following content recommendations
Yoga Refund Script
Script
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Dear Yoga-Go Support,
I am writing to request a refund for a recent charge on my account. I noticed an accidental charge that I did not authorize, and it has resulted in dissatisfaction with my subscription. I checked your refund policy and believe my situation qualifies for a refund.
I appreciate your prompt attention to this matter and kindly ask for a full refund.
Thank you for your understanding.
Sincerely,
[Your Name]
Yoga Refund Policy
Yoga-Go's refund policy includes a money-back guarantee under specific conditions, such as technical issues and failure to see visible results from their content recommendations. Refund requests can be made by contacting their support team and will be processed within 3-5 business days.
The Easiest Way to Get a Yoga Refund
If you’re frustrated trying to get a refund from Yoga—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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