Overview
Your Score and More is a service that helps you see your credit score instantly and keep track of it regularly. You can check your credit report for any changes and get email alerts if there is activity in your name. They offer unlimited access to your credit score and automatic credit monitoring so you stay informed. There's also a helpful credit learning center to understand how credit works. Customer service is available for any questions, and the service starts with a low-cost trial before a monthly fee.
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The information was taken directly from the official Your Score and More website, describing the services they provide in clear terms suitable for consumers.
How to Get a Your Score and More Refund: Step by Step
If you purchased through YourScoreAndMore.com direct billing:
- Complete the refund application form available from YourScoreAndMore.com. The form requires detailed information including your full name, email, phone number, order ID (from your welcome email), registration date, payment method, bank, card name, card type, and last 4 digits of the card used for payment.
- Prepare a copy of your bill, such as a printout or statement showing the charges for which you are requesting a refund.
- Indicate the amount requested for refund and select a reason: Duplicate Payment, Fraud (attach a police report if applicable), or Service Never Worked.
- Confirm that you have read and reviewed the Terms of Use and provide your signature certifying truthfulness under penalty of perjury.
- Fax the completed refund application form to (800) 314-9323 or mail it to:
- YourScoreAndMore.com, Attention: Legal and Accounting Department, 310 North Westlake Blvd., 200, Thousand Oaks CA 91362
- Allow up to 10 days for refund application processing from the time of sending.
- Call the customer service number at (800) 950-8040 within 10 to 20 days after submitting the form to discuss and review your refund request status.
How to Contact Your Score and More
If you need assistance, here’s how you can get in touch with Your Score and More support team:
Tips and Tricks for Getting a Your Score and More Refund
- Contact your bank or credit card company immediately to dispute unauthorized or recurring charges; this is often the fastest way to secure a refund.
- Call Your Score and More directly at 855-421-9615 to discuss the charges and request a refund, being firm but polite.
- Mention possible fraud or unauthorized use if you did not subscribe or forgot to cancel, as this can increase chances of a refund.
- Be persistent and escalate when needed by asking to speak to a manager or supervisor if initial customer service is unhelpful.
- Use clear language emphasizing unsatisfactory service or unexpected charges when requesting refunds, rather than buyer’s remorse.
- Act quickly once you notice charges—delaying can complicate disputes or refunds.
- Document your communications including dates, times, and the names of representatives you spoke with.
- Consider freezing your credit or changing cards to prevent further unauthorized charges if you suspect fraud.
- Avoid escalating unnecessarily initially; start with a calm, clear refund request, then escalate if rejected.
- Some users have had success disputing charges via their bank or credit card issuer if direct requests to the company fail.
- Watch out for automatic billing after free trials and cancel immediately to avoid charges.
Why Do People Request Refunds from Your Score and More
- Duplicate Payment
- Fraud (requires a copy of the police report filed)
- Service Never Worked
Your Score and More Refund Script
Script
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Dear Your Score and More Team,
I hope this message finds you well. I am writing to address a billing issue I have encountered with my recent subscription. I noticed an accidental charge on my account that I did not authorize.
I would greatly appreciate your assistance in resolving this matter and would like to kindly request a refund for the unauthorized charge. I have always valued your services, but I felt disappointed by this billing error.
Thank you for your understanding. I look forward to your prompt response.
Best regards,
Your Score and More Refund Policy
Your Score and More's refund policy states that all service fees are non-refundable. Refunds may be considered under specific circumstances such as duplicate payments or service failures, but a formal application process is required. Refund application forms must be submitted and can take up to 10 days for processing, with users advised to follow up 10-20 days after submission.
The Easiest Way to Get a Your Score and More Refund
If you’re frustrated trying to get a refund from Your Score and More—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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