Overview
Yousician is a fun and easy-to-use app that helps you learn to play guitar, piano, bass, ukulele, or even how to sing. It works like a personal music teacher by giving you interactive lessons, exercises, and songs you can play along with. You'll get instant feedback to help you improve your timing and accuracy. The app has thousands of lessons and a big library of songs from different styles, so you can learn at your own pace and have fun while doing it. You just need your instrument and the app—no extra gear needed!
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The description is directly taken and summarized from the official Yousician website, which explains the service in simple and clear terms aimed at consumers, covering the main features and benefits.
How to Get a Yousician Refund: Step by Step
If you purchased through Yousician:
- Check if your subscription is billed directly by Yousician by reviewing your bank statement.
- Ensure your refund request is within 14 days of purchase and you have not accessed the service during this period.
- Go to the Yousician Help Center at support.yousician.com.
- Scroll to the bottom of any article and click the Contact us button to open a support request form.
- In the request form, select the relevant app/service and clearly state you want a refund for your subscription and mention you have not accessed the services.
- Alternatively, call Yousician Support at +1 888-308-1584 for assistance.
- Wait for Yousician Support to respond with refund confirmation.
If you purchased through Apple:
- On any device, open a web browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID used to buy the Yousician subscription.
- Tap or click "I'd like to," then choose "Request a refund."
- Select the reason why you want the refund, such as "Subscription renewed without notice" or "Account was unused."
- Choose the Yousician subscription purchase from the list.
- Submit your refund request.
- Wait 24 to 48 hours for a response on your refund status.
- If you don't see the charge, search your email for Apple's receipt matching the purchase, then sign in with that Apple ID to request a refund.
If you purchased through Google Play:
- On a computer or mobile device, visit play.google.com.
- Click your Profile picture in the top right corner.
- Navigate to Payments & subscriptions > Budget & order history.
- Find the Yousician subscription charge you want refunded and click Report a problem.
- Select a reason indicating you want a refund, for example, "Subscription renewed without notice" or "Account was unused."
- Complete the form and submit your refund request.
- Expect a refund decision within 1 to 4 days.
- If more than 48 hours but less than 14 days have passed since the charge, and you have issues, contact Yousician Support.
Tips and Tricks for Getting a Yousician Refund
- Email support@yousician.com politely and clearly with your refund request as early as possible.
- Request refund within the 14-day "cooling-off" period if applicable to increase chances of success.
- Be polite and patient in all communications; avoid demanding language to keep support cooperative.
- Cancel subscription immediately when you decide not to continue to prevent further charges.
- Follow up if you don't receive a timely response, but keep the tone courteous and ask for status updates.
- Keep evidence of your purchase, cancellation, and communication to escalate if needed.
- Escalate by politely mentioning your rights if the refund is delayed beyond expected time frames.
- Use specific timing tactics: contact them early in their business hours to get faster response.
- Leverage external platforms like Apple refund forms if you subscribed through Apple Store or Google Play.
- Reference any promotional rates or pricing you expected if applicable (e.g., Black Friday deals) in your request.
- Do not mention threats immediately; escalate gradually with polite reminders before considering legal mention.
- Some users report success by explaining the situation honestly and emphasizing that the service did not meet expectations.
Why Do People Request Refunds from Yousician
- Charged after cancelling subscription causing users to request refunds.
- Confusion over subscription end dates, especially with yearly plans billed monthly.
- Unauthorized charges reported, including charges from Apple without active subscriptions.
- Difficulties with customer support and delays in refund processing.
- Sound or technical issues that prevent proper use of the app.
- Accidental or uninformed subscription renewals leading to unexpected charges.
- Requesting refunds within the 14-day cooling-off period when users have not accessed the service.
Yousician Refund Script
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Hello Yousician Support,
I hope this message finds you well. I am reaching out regarding a billing issue I encountered recently. I noticed an unexpected charge on my account that I believe was made in error. Despite my efforts to resolve this, I am left feeling quite disappointed with the situation.
I kindly request a refund for this charge, as I did not intend to incur this expense. I appreciate your attention to this matter and hope to resolve it promptly.
Thank you for your understanding.
Best regards,
Yousician Refund Policy
Yousician's refund policy allows users to request a full refund within 14 days of purchase, known as the "Cooling-off Period," provided that the service has not been accessed during this time. If the subscription was purchased through third-party providers like Apple or Google Play, refunds must be requested from them directly.
The Easiest Way to Get a Yousician Refund
If you’re frustrated trying to get a refund from Yousician—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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